Waited a long time for food There were 2 size options for children’s meals , So I Ordered the bigger children’s meal for my son , it came out out wiv the same amount 4x nuggets as the smaller meal? When questioned waiter he said I was paying more for Katsu sauce , but meal is same size . Why advertise to different sizes then?? Was choose carrots and cucumber sticks with it , only came out wiv carrot sticks . My daughter ordered and paid extra for cheese in her adult chicken burger meal , it was forgotten, so had to ask for it . My beef and ale pie had 1 piece of meat in it , and came out with chips and one overcooked stem of broccoli as the veg? My partners Turkey was overcooked and the caluliflower cheese looked so dried up , couldn’t be eaten . Then my son ordered a kids Curros wiv chocolate sauce , was still frozen inside , just awful and could not be eaten . 7 of us and not one of us enjoyed our meal. By this time we couldn’t wait to leave , A waste of £90 !😢 I hope someone makes contact with me ,so we are compensated for this meal , as such a shame as the pub is such a pretty building .
The manger responded quickly to this review , and was very helpful in sorting the problems out . Also issuing us wiv a meal voucher, to apologise for the upset caused . Thank you...
Read moreWhen we arrived we had to stand and wait to be sitted which yes is normal even more so now adays. The man that seated us didnt seem to be very helpful, didnt explain if we needed to go to the bar to order or stay at the table and they would come and take our order, we sat there for a good 15/ 20 mins we asked a member of staff if we could order some drinks at the bar or we had to stay seated he said we have to go to the bar. When we got our food my husband stake was still cold and they took it back in to the kichen and brought the same stake out and it has been microwaved ( we now this becuase my husband has cut the stake). My self and a friend ordered a coffee well that turned out to be a cup of hot milk, we told a member of staff and he took the drinks away and i sat and watched him poor coffee out the expresso machine in to the hot milk he had just take away, he stud and played with the coffee for a good 5 mins plus and brought it back to the table. I refused to drink mine. Never have i seen anything like it in a restarant . My husband was a chef at a green king pub previously and even he could...
Read moreUnfortunately it was a disaster. Came here for dinner for my aunts 50th birthday. Family traveled up to visit from the IOW. 2 tables of 6. 40 mins for starters to arrive which were ok. Main course order wasn't taken till our starters came out. Had to clear our tables of starters our self. 45 mins later our food came out...well. missing items. Most of it burnt and inedible. Over cooked steak. Gammon was mostly fat. Chicken fajitas, the chicken was burnt and stuck to the dish and only 3 small pieces of chicken for 3 wraps. The waiter was really good. Couldn't fault his service, being as he seemed to be the only one working. Manager was very apologetic and we didn't pay for any of it and gave us a bottle of wine to take home as a good will gesture. New chef needs to found. Unfortunately wont...
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