Domino's Pizza - Cambridge - Sawston — Restaurant in South Cambridgeshire

I ordered from dominos today and they sent me a wrong order. I called and made a complaint about it and the man said that there is a shortage of drivers so he is unable to send me my correct order but will give me stuff for free on my next order. I complained and said that I had already paid a massive amount for my order so It would be greatly appreciated if I was able to get my food today. He then goes on to say that he will send a driver later on which I agreed to. Later on I get a call from the store saying that the driver was sent to my house twice. My bedroom is right next to my front door and the doorbell never rang. When they dropped the first order off I heard the doorbell very loudly but apparently on their second drop off nobody came to the door to get the food from them. Which is a lie. Because my doorbell never rang. The man was completely disrespectful to me over the phone even though that this was their mistake. Yelling at me and ended the call. Worst place ever !! I definitely do not recommend anyone to get food from dominos sawston. They have a very bad disgusting customer service, they treat their customers like trash and expect people to be...

Not happy with the customer service from this dominos as I order pizza over an hour ago and phoned up and said short of drivers and it was gonna be 15-20 mintues when I put no time I wanted delivery asap but still not arrived and not happy with this I will not be returning customer

I order pizza at 17:39pm this evening and ask for it to be delivered asap and phoned up at 18:41pm for then to say that it was out for delivery but it’s gonna take a while as where they delivering to is out the way .. also got told they was short of drivers. I should of read reviews first and phoned up again at 19:06pm and said it was gonna be another 5 mintues and kept saying it was short of driver and only just arrived 19:14pm disappointed and rude to me not helpful rude...

Edit: 1st April 2022

This isn’t an April Fool. I have amended my review.

Today I ordered from this branch of Dominos after noticing they had added a delivery cost to their website. I tentatively hoped this would fix their delivery issues.

I couldn’t be happier, my order arrived in 45 minutes, piping hot and delicious. I wanted to make a point of writing this review so they continue to do whatever it is they have done to turn their service around.

Thank you to the team at Dominos Sawston!

Original review - November 2021: Recently I've ordered pizza MULTIPLE times and been told 20 minutes later they don't have any drivers. Here's an 'absolute banger' of an idea, how about don't accept delivery orders if you don't have...