This is a Wetherspoon Hotel, co-located with / behind and partially above a Wetherspoon pub.||That said, as is quite often the case with most things Wetherspoon, it's pleasantly a bit better than you'd expect for the price. This should hardly be a surprise any more, but somehow still is.||This definitely applies to the pub itself, a very pleasant redevelopment, renovation and (I believe) partial extension of an existing 18th Century Coaching House (with some elements of the building dating at least 200 years earlier than that, and a history of a "hostelry" on at least part of the site as far back as the late 1400's) when Wetherspoon took the site over in around 2015. From the generally excellent condition of the place, it's reasonable to assume it's had at least one major refresh since then, presumably fairly recently, but I don't know about the details.|The food and drink prices, even in Henley-on-Thames (which, along with the immediate area around the town, has long been one of the most affluent areas in the entire UK) are generally no more, and often LESS than equivalent prices at Wetherspoon pubs within a ten-mile radius. (Spontaneous aside - There is an almost brand-new - opened in September 2024, I think - Wetherspoon pub in Marlow, an equally-affluent town about 6 or 7 miles distant as the crow flies from Henley-on-Thames. It's called The Grand Assembly, and is another beautifully-done Wetherspoon refurbishment.) |||As for the hotel on site, it appears to be usually (not QUITE always, but ALMOST always, according to a little bit of "online research" last night for several random dates over the next six months - April to September, 2025) the cheapest (usually BY FAR) option for accommodation within the town of Henley-On-Thames itself.||My room was unexpectedly spacious (and looking on the Fire Escape diagram, most of the rooms are even more so), spectacularly clean and fresh, with an incredibly comfortable bed, and some nice "quality touches" you'd not necessarily expect in the other "budget, but a bit better" hotel chains in the same approximate price bracket (approximately £50-£75 per night, often more depending on local demand on specific dates), like Premier Inn or perhaps "Next Generation" Travelodge rooms. (To be completely fair to Travelodge, even these updated rooms are often a little bit cheaper than that range.)||Be aware, given the historic nature of the building, there ARE some rooms that are not accessible without stairs, but if you are booking at least a little in advance, let them know your particular needs, I'm sure they'll do everything in their power to make sure you are well...
Read moreEdited:: ( the rude member of staff was incorrect - it was £20 for late check out) the next morning went down and spoke to another member of staff - who confirmed HE was wrong. Not £40. . We checked out at 12 as originally requested for £20)
Most staff very nice but one male member of staff was very rude and intimidating. He was clearing glasses the fist night and although I understand that the staff need to clear people out - we are a middle aged couple who he chose to bark orders at twice in the space of a minute. There were tables full of teenagers who he didn’t target, but used us as an example. I thought perhaps he was scared to approach them - although he was quite muscular, or maybe his foreign access made him come across as rude . But he really was so rude - I don’t need to be treated like a naughty teenager while he stands there waiting for me to finish my drink / especially as I say - there were busy fairly loud tables full of youngsters. The second day - we asked a very polite staff member how much it would be to check out at 12 instead of 11 and how much to stay and extra night. She advised it would be £20 for late checkout and £81 to stay an extra night. We decided not to stay an extra night, but later on in the evening when we came back from dinner, we went to make late check out payment. The guy from the night before was on reception. His whole persona is dismissive and unhelpful. My boyfriend explained about the £20 for late check out. He couldn’t wait to disagree and told him it was £40 not £20 and the girl had got it wrong. He was argumentative and domineeering saying he was the duty manager and if we wanted to stay till 12 it would cost £40 to stay for the extra hour. Ridiculous when a room for an extra night was only 81 and there was availability. We couldn’t tske it further as he was saying it was his decision as he was the duty Manager. Basically had to barter with him and his rude manner to get an 11.30 checkout for £20. We pointed out that we had checked earlier in the day - he just was she got it wrong. No person skills. Rude and bullish. Zero customer care . Duty manager on the evening of 26th June. Glass collecting on evening of 25th June. I will be taking...
Read moreStayed here for 2 nights midweek. Room 115 overlooking the High St which we had requested, bed very large and extremely comfortable, had a great sleep. As you'd expect lot of street noise from early morning so ask for a rear facing room if this would bother you as the double glazing isn't great. But we like an early start and enjoy watching the hustle and bustle of the town. Large bath and shower overhead. complimentary tea, coffee, biscuits and waters. Which were replenished during our stay. Rooms could do with a spruce up but otherwise no issues. We ate breakfast and dinner twice and food was very nice, always quick to come out and hot. The restaurant bar has plenty of seating as does the large beer garden. Reception advised us to take our mugs downstairs to use the coffee machine for free. All the staff members we encountered on our stay were extremely pleasant and helpful. Parking was difficult as the long stay carpark was small and full. So we ended up parking for 3 hours at a time in the short stay and moving the car. Until eventually we got a space. Hotel is right in the centre of Henley on Thames with lots of little craft shops, charity shops, pubs and restaurants. We had a drink at the Angel on the bridge. Very pricey but worth it for the riverside seats. Also the Willow basket on the way to the river where the ice creams are delicious. We bought some bird seed to feed all the swans gees and ducks along the river who are very tame. Have booked...
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