Diyab Spice — Restaurant in South Ribble

Poor customer service. Ordered our Saturday night meal at 7:30pm, order was accepted & paid for. Order was due 8:20, then delayed until 9:30pm with update saying they’re busy, ok happy to wait and then 10 mins after the last update they CANCELLED our order having had us waiting over 2 hours! Common courtesy would be to phone us and at least give us the option to pick up surely?? Why take 2 hours to decide you can’t fulfill an order, if demand is too high, have the courtesy to not take the order in the first place so we could have...

Always a safe choice - great...