Mariellie’s — Restaurant in South Tyneside

Called this store to place an order I repeated my address and even spelt this out 3 times, girl took my number didn’t say there was any issues, 1hr and 30 mins later still no food, rang back, they said my number was incorrect and so was my address, so I provided this a 4th & 5th time, line went quiet no one came back still left in the dark; messaged the Facebook page and was told if I ordered online this wouldn’t have happened!??? Why even have a phone appalling customer service would...

The chilli hot dog & ketchup hotdogs was nice but the mocha milkshake wasn't thick at all very watery with cream on top. The strawberry & Nutella whippy sundae was full of frozen chunky half strawberry pieces with frozen Nutella on top like it was made hours before and put in the freezer which never blended well and same for the strawberry sundae. It would be nicer if it was freshly made same time you order and not frozen strawberry but made with fresh sliced...

I went there not long ago and nothing was wrong with the food but the staff were very rude and unenthusiastic about everything, when I was waiting for my order I heard the staff talking very bad about another staff member that was not there, and then when they handed me my order she said enjoy but in an almost sarcastic way which I thought was very rude, and when she placed my friends order down she put the spoon down on the dirty table that she had...