Waited over an hour for a sandwich, cancelled the order in the end. Tried phoning restaurant but no answer. Now I have a hungry child, tried ordering again, this time just for her as I'm too fed up to eat at this stage, they took 40 mins to prepare 1 pizza slice and 5 cheesy balls. This is ridiculous, wanted nice lunch with my daughter as her school is closed today, I ordered from Subway so many time with no issues but after today, I won't do it again. Glad I passed my driving test and now I'm not tied up to places that can't deliver or offer good service. Last time...
Read moreAs I have not used any subway shops since the menu changed I thought today would be a good idea. Im usually pleased with the whole setup but not today. Luckily it was quiet when I went in as I dont think the server would have coped. He seemed surprised that I had said that the sandwich is usually melted/heated first and just stood there looking at me. I was trying to decide on the salad I wanted. His college eventually promted him. But the bit that most annoyed me was he didnt even put the sandwich in a bag. Petty, maybe but its the little things that make...
Read moreAs a delivery driver. On deliveroo you are given 10-15 minutes to prepare the order before we arrive. It should be ready once the driver arrives. This means that you are not fulfilling your part of the deal. We are doing our part. You are not. I saw that you prioritize customers in person instead of orders. Orders are called 'orders' because they should be done in the order they come through. If you can't fulfill your obligations just don't...
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