Miller & Carter Wheathampstead
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Way overpriced food. Upon arrival went to the bar, the young lad eventually acknowledged my presence, then disappeared. Stood there for 10 minutes, with several members of staff just walking past, not even asking if I was being served. The lad reappeared and took my order, which was the plant-based burger. When I was ordering, I ordered the burger with fries and leafy salad. When the food arrived, no salad. When enquired, turned out that the wording in the menu “with either fries or grains and a leafy salad”, meant “either fries, or grains, or salad”. Not clear from the menu. But when brought up with 2 members of staff, neither seemed sure what exactly was meant in the menu, but ok, agreed it was a choice between the 3, even though I feel the wording on the menu is misleading. The lad who delivered the food, didn’t ask whether any condiments were wanted, had to ask for ketchup for the fries. The burger was supposed to have “smashed avocado” in it, but got a measly slice of avocado, with brown bits on it (as per the photos). At no point had anyone come over to ask how the food was. As for the “pickled red onions” - gross; those onions have been pickled for a loooong time - just slimey and slushy. Tried 2 pieces, 5 minutes apart, just to be sure. I pickle red onions at home, so do know what they should taste like. No crunch - just old mush. The staff seem fed up and disinterested. Not their fault 💚 Personally, I’d feel down working in a place like that too. £17 for that plate of food is a robbery. A decent joint for a drink, but they seem to look after groups with more much interest, so if you are a solitary visitor, and want food, I do not recommend.
Vegan Munchezoid
00
Visited with my mum, sister and brother in law for his birthday and it wasn't the best experience. We love miller and carter but my sister accidentally booked the wrong one but didn't realise until we arrived. She was gutted as remembered she'd heard from the friend that it wasn't great but we remained open minded. We entered the restaurant/bar areas and noticed it looked quite dated compared to other ones we'd been to. We were greeted promptly and taken to our table where we were told there was no heating so recommended we not choose the table by the window. We were cold and so we're told we could order hot drinks free of charge... we did so however this didn't help so we had to sit and eat our meals with our coats on which isn't ideal at all. We were freezing cold, numb hands and feet while eating a meal and couldn't wait to get out and go home. Unfortunately, this ruined our experience which was a shame as the food was nice (although not as good as I've had from other miller and carters) and the lady that waited on our twble was absolutely amazing!! She went above and beyond to make our experience as best it could possibly be, very friendly and bubbly! All on all it was a disappointing experience and we wouldn't return to this restaurant in the future.
Natalie Gordon
00
Booked my table the night before and gave notes to call me to arrange as I am in wheelchair. The manager called me and everything was sorted. I did ring to tell them I was running late and they were kind enough to keep our table for us even though they were very busy. Very cosy and well decorated inside, staff are very welcoming and friendly. We sat down and the table was very wobbly, the waiter tried to put napkins underneath but it wasn't working, luckily a kind neighbour worked out its had adjustable feet, problem solved. The waiter took his time to take our order and came back a couple of times to ensure everything was correct as we had allergies. Mains came out in good time, considering it was packed. But sadly my main was not complete, a part of the order was miscommunicated by the kitchen to the waiter and by the time I got to speak to the manager my steak was cold. I did eat my sides while I was waiting. The manager was very apologetic and they reheated my steak and gave me my missing item and I was very happy. The food was beautiful and fresh. The manager put a good will gesture off the bill for the inconvenience, which I was happy to accept. We will be eating here again.
Jennifer Aquilina
00
A real shame. Lovely building, friendly staff, rather abrupt treatment by the manager, and food ruined by being kept for far too long under lamps. Ordered 8oz sirloin steak. What arrived was so thin it resembled the sort of minute steak you might expect in a baguette. The chips arrived much later than the rest of the food, and when they arrived they were undercooked. No idea what happened to the shrivelled tomato in balsamic dressing. Refer to picture. Steak sauce had been around long enough to develop its own skin. Disappointing in nearly every respect. Have come to expect better from this restaurant which isn't usually this mediocre. And it's not cheap either. Lunch for four, including one starter, four mains, and two sweets. Four soft drinks.....£125.00. Not exactly a bargain given what turned up. Will be writing to Miller and Carter.
Mark Girdwood
00
for starters, the plus points - lovely historic building in Wheathampstead and picturesque outside seating area overlooking the river - wonderfully friendly and personable staff who went above and beyond in looking after their customers - unfortunately, the fifty day aged fillet and rib eye steaks were not good - tough to cut, even with proper steak knives - distinctly lacking in the taste and quality you would expect from supposedly top end steaks - we ate at the nearby Elephant and Castle pub the following evening and enjoyed superbly tender and flavoursome steaks at half the price. Hopefully we were just unlucky on the evening we visited Miller and Carter Wheathampstead - the waiting staff deserve better.
Paul N
00
Really nice visit as always. Weren't sat at the top of the stairs being walked past every 2 minutes for the first time in probably 10 visits which was nice. Love the greens and mac & cheese. Accompany the steaks very well.
Ieasha L
00
Nearby Attractions Of Miller & Carter Wheathampstead
St Helen's Church

St Helen's Church
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Nearby Restaurants Of Miller & Carter Wheathampstead
L'Olivo Ristorante Italiano
Loafing
Nonno's Pizza (Wheathampstead)
The Golden Elephant
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Dildar 2
The Swan
Le Moulin Restaurant

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Loafing
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Nonno's Pizza (Wheathampstead)
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The Golden Elephant
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Basic Info
Address
11 High St, Wheathampstead, St Albans AL4 8BS, United Kingdom
Map
Phone
+44 1582 833379
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Website
millerandcarter.co.uk
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Reviews
Overview
4.5
(1.1K reviews)$$
Ratings & Description
Description
Tudor pub/restaurant by the river, serving 28-day aged steaks, chips and grill dishes.
attractions: St Helen's Church, restaurants: L'Olivo Ristorante Italiano, Loafing, Nonno's Pizza (Wheathampstead), The Golden Elephant, Brewhouse, The Reading Rooms, Dildar 2, The Swan, Le Moulin Restaurant

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