Iâve not even eaten my pizza yet, but what I will say is this... The restaurant states that it is open until 10pm. We arrived here at 9pm and I have NEVER felt so rushed to order food by the two different members of staff in my life. They were obviously banking on an early night as itâs quiet in here. Now donât get me wrong, I get that itâs annoying. But, also, I am here to spend my money, and I do not appreciate being rushed and made to feel like I am an annoyance when I have arrived well within their opening times. I donât care how good the food will be when it arrives, this, to me, as a restaurant owner myself, is bang out of order.
*EDIT ADDED 18/2/20 AFTER OWNERâS (UNBELIEVABLE, BUT HARDLY SURPRISING) RESPONSE...
Thanks for your response Amalfi. Customer service really is, clearly, your fortĂ©. I assume you are the man that was there, as actually, the girl who served us afterwards was very lovely in the end.. however, ONLY after my partner and I DID say that we felt very unwelcome and rushed, which was not nice when arriving within an hour of your closing time. You I assume were the one who came over and slammed your hand on the table and said âdecision, decision!â, like we were two of your kids trying to decide on an ice cream. No, we are two adults close to forty years of age who were in Nailsworth for the first time for a nice little break. And so what if it takes us 20 minutes to decide on a pizza? You shut at 10, we arrived at 9... what are you, McDonalds??? No, youâre a restaurant. If we arrived at 9.45pm I would have been respectful and ordered immediately, but arriving well within your opening times, personally, when I eat out I want to enjoy a beer and a chat with my girlfriend / my friends whilst deciding what we want. Thatâs what you do in a proper restaurant and should be able to do. NOT be made to feel like youâre a thorn in everyoneâs side when youâre there spending money. And your response - as I state above - has not surprised me. A childish, ignorant reaction whereby youâve even felt it necessary to lie - saying we didnât complain when we did, to your employee, and saying you gave us free drinks, when you didnât! Funny. The girl offered us a shot after our meal.. again, pretty standard for an independent Spanish or Italian restaurant where I come from in London and in Ibiza where my partner and I live now. So, some advice for you: if you donât want to work until 10pm at night, change your opening hours til 9pm. DO NOT be rude to customers who are there to spend money in your restaurant within the times that you are open for business and make them feel like they are to be rushed. And also, donât lie about what happened on here to try to defend yourself and say stupid things like âI am doing it on purposeâ. Doing what on purpose? Youâre...
   Read moreWalking into Amalfi is like stepping into a parallel universe where hospitality is a martial art and carbs are a religion. The staff hereâtwo smiling high-priestesses of friendlinessâradiate the kind of warmth that could make even a cold Monday night feel like a summer festival. Donât change a thing. Seriously. If the world collapses, let these women run the rebuild.
The food? A thrilling mixtape of highs, oddities, and unapologetic shrug-core. The beef ragu tasted like it had been summoned from the depths of a pantry emergencyâbeef mince and tomato paste holding hands, whispering âwe can do this.â And you know what? They did. My mother-in-lawâs mushroom pasta, meanwhile, landed like a chart-topping single: earthy, rich, utterly convincing. She was glowing, and I trust her instincts more than Michelin inspectors.
The Diavola pizza was the art-house B-side. When asked how it was, my father-in-law gave it the immortal review: âok.â It also arrived uncut, a pizza presented like a vinyl record, whole and indivisible, until the staff kindly brought it into bite-sized existence. Conceptually bold.
The carbonara was minimalistâalmost performance art. Imagine a single-serve Kraft Dinner but rebranded by Balenciaga. Portion size: ideal for a 12-year-old prodigy, less so for a hungry adult. But it was decent, creamy, and left me weirdly fascinated by its restraint.
And then thereâs the car on the roof. Yes, a literal car. Forget rooftop gardens; this is architectural bravado. This is Amalfi saying: âWeâre not just a restaurant. Weâre an installation.â
Four stars only because not everything hit a crescendoâthe pizzaâs lukewarm âokâ and the carbonaraâs portion-control experiment leave room for growth. But Amalfi isnât chasing perfection. Itâs chasing something stranger, bolder, funnier. And in a world that can feel so relentlessly predictable, thatâs worth...
   Read moreI was hesitant to write this. Could I have it wrong?......but I have had so much better?
Gutted. Money down the drain. Pizza was completely tasteless! Minimal topping for what seems to be a pricey menu. My partners pizza was soggy ( never eat uncooked dough ) but at least had salt in his ingredients to flavour it. I felt so sad to part away paying ÂŁ85 and having left so hungry.
I appreciate the restaurant scores high - granted - but for those authentic Italian cooks and Italian bloodline, please don't be misled. I'm ashamed of Italian cuisine if it was anything like this.
The waiter offered to cook it himself when he spotted us disatisfied..really? You're better than the chef? Why not get it right first time? I didn't have time to wait for a third pizza......Ohhhh I have over 1000 reviews, they all say its amazing. What do I know, hey?
Never again. Beautiful location on the map, but the reviewers have this oh so wrong. What a waste of a special celebration.
EDIT POST OWNER'S RESPONSE
Shame on your poorly cooked 3rd pizza. We paid the full price, we are entitled to also feedback, just because its not 4/5, we still have a right to tell people of our experience. Shame on the high reviews too! your poor quality food, and your poor reply to...
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