The Cross Keys — Restaurant in Sunderland

3 stars for setting, the staff, & the actual pub itself, which were admittedly, friendly & welcoming! Niceties over with, the food was a major let down! Booked table for B/fast on Saturday, 26th,July,25. Nice welcome from, I take it Mgress & Maverick the pub dog! Ordered and was initially surprised at how quickly it was served. After tasting it I understood how it came out so quickly. Yesterday's produce, had bn taken out of fridge and reheated. Egg was burst, yolk hard. Black bits off dirty pan all over white of egg. Hash Brown, not cooked, bn taken out of freezer the night b4 and not cooked properly, still cold in middle. The price is for what u get is way way over priced. First time I've witnessed toast as and Xtra at over £1 a slice! I can get a 20 + sliced loaf for that in any supermarket. Altogether £12, with an orange juice, £14.50. DISGRACE, when I can get exactly same at The Cafe or Danny's, Birtley for £7.50 Inc toast & a brew, plus it 10xs hotter & nicer! I dnt bother complaining, l just dnt bother going back and theirs usually a review I can comment on....

Compared to the keys I used to go into as a kid and young adult. This place is unrecognizable. Which is a good thing. 😂.

The location has always been incredible. In the village center. Can't get better.

Food is nice but the Sunday dinner is now one of the best in Washington.

Good selection of drinks on tap. They always seem to have the latest "craze" on tap. Currently Cruzcampo.

The staff are good crack and friendly as can be.

Good prices, not the cheapest but not the most expensive in Washington.

It used to be just an old school dingy pub. Now they decorated and improved the food. It's definitely worth the visit.

Outside area has a TV.

Unfortunately they removed the pool table. Only down...

The drinks are overpriced £1.75 for a lime and soda (70p) in the neighbouring pubs. The food is below average, I ordered peppercorn sauce for my rump steak unfortunately it poured from the jug like water, drenching the chips etc. The landlady asked if everything was ok, I explained the issue to her, her response was that she would mention it to the chef, no apology or deduction from the bill. A friend bought strips of chicken breast, chips, and gravy, the chicken was formed meat not breast! the chips were undercooked, gravy was congealed. I have experienced/witnessed different attitudes, and behaviour toward customers from one team member in particular, maybe that's why the establishment is...