Where to start, Parking.... not great as this KFC is situated on the outside of a roundabout in Caterham with double yellow lines all around. Cleanliness..... Shop seemed OK but customer toilets (male) were diabolical. Blocked and full urinal, toilet seat and floor covered in p*, no soap in the dispenser but on the plus side the tap and hand dryer both worked. Food.... We ordered two of the Double Dinner Deals so should have had a total of 4 Fillet Burgers, 4 packets of Fries and 8 Hot Wings. Unfortunately there was only 3 packets of fries, not a big deal but not hard to have got correct in the first place. I doubt very much that I'll visit this outlet again especially as there are many other food outlets within a few...
Read morePossibly the worst branch of KFC anywhere. Visited on a Saturday night when It should be busy but it's dead. Skeleton staff, tables not cleared. Took my order, paid for it and waited for a painful 15 minutes for it to be ready. When it arrives they announce they don't have the side I chose. I ask for the other side but they don't have that either. So I get an unappetising small box of coleslaw. They are having "stock issues". No thought to mention this as I ordered and paid. The same excuse I get every time. The most unorganised and slow service and it is consistently like this at this branch every time I go. I wouldn't personally ever go here except I failed as a parent and my kids like this rubbish and I cave in...
Read moreIf you want a good KFC go elsewhere. Shocking service and lack of cleanliness or standards! Toilets were disgusting as the urinal was blocked and filled to the brim (Lack of staff attention)
Ordered a big daddy burger which comes with (Large drink, Fillet Burger, One Piece, side and Large fries) mine arrived with small chips and I had to ask for my drink as they forgot. Even still they didn't give me a straw, napkins, hand wipes or anything else. When I asked for ketchup I got singular sachet!
Staff behind tills seem to not care, which I don't blame them for considering management don't seem to get involved.
Hope KFC reads this and makes...
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