I have visited this coffee shop on many occasions and I have always been happy with the service, food etc.
Alas, today, I was very disappointed, as I brought my family after recommending this coffee shop and was saddened with the dirty tables on arrival, the long wait to be served, plus my girlfriend had to go to the counter and get her cake because they had forgotten about her. Also, they don't serve cream with the coffee (how can they call themselves a coffee shop?) and after paying the waitress, she never brought me back my change.
I guess she thought she had earned it?
Bye Basil, there are other coffee establishments in RT Wells and you've lost this...
Read moreBasils is a delightful little coffee shop on the St Jon's Road. Unlike many of the fast paced chain coffee shops the service here is personal. After only a few trips the staff recognise you. Jan, the manager is a delight and represents the company so well. I also look forward to going in.
Care is taken to get my drink how I like it and the cake is the best in Tunbridge Wells. If I want to meet someone for a relaxed drink and cake, did I mention the cake (!), Then Basil's is my number one choice.
There is parking opposite in the John...
Read moreDelicious food/drink, especially the incredible milkshakes. Basil has a really nice interior also, and friendly staff. Some of the products are overpriced but ultimately worth it because they are so gorgeous. Even has gluten-free options which is great! Opening hours are a little tight, but eliminates the problem of schoolkids crowding the small cafe every day. Well worth a visit, and would highly recommend any milkshake...
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