What is going wrong at the Collage Oak. My husband and I popped in for a quick lunch today. It took an hour and 15 minutes for the food to be brought to the table. I had ordered a Gluten Free sandwich off the GF menu which should have come with salad leaves and a dipping sauce. What I got was a sandwich with chips and onion rings. I asked the person that delivered it if the chips were GF and after he checked he told me yes they were. When I asked if the onion rings were GF I was told no they weren't so I sent it back. I am pretty sure the chips were gluten coved too. Some minutes later the manager came out and asked me what sort of sandwich I wanted. I explained that I had ordered from GF menu and would like what I ordered but he didn't seem to understand and spoke to me as it I was just being a difficult customer. The excuse was that he was teaching a new chef. I eventually said to cancel my order and requested my money back. The manager said he could do that for me then walked off. He didn't organise my refund nor check that it had happened. I felt sorry for the bar man who was dealing with...
   Read moreNice pub, the pub is in a good location in the pitchcroft neighbourhood. About my visit today, it wasn't great, maybe because they were busy because of the dates (Christmas eve ) However, the service was quite disappointing. We had booked a table, in our arrival no one came to us, but they went to other customers to take them to the table, so we decided to take a seat with been told. The service was quite fast, not really approachable or smiling. The food wasn't great to, once again... maybe was because they were busy. Also, the waitress was nice she approached us asking if we wanted the song to be changed as we were with the baby, and the song was naughty.
Overall experience... I'm not sure if I'll come back there. However, please feel free to pop in and see it yourself, as maybe my experience will not be your experience.
Thanks, and I hope you can enjoy it because all the pubs...
   Read moreHomey Flavors and Laughter at Grandma's Pub
Today, we dropped by this place, and let me tell you, the food was on par with what my grandma makes, and that's saying a lot. Even though the manager was feeling a bit under the weather, he managed to run the show with a sense of humor that even got a few laughs out of us. The service and dedication of the team were also top-notch. The vibe was totally chill, as if we were at grandma's house. Definitely, this place has that special something that keeps you coming back for more, and they even throw in a joke in the...
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