Ordered through Uber eats, 4 phone calls and 2 hours later our food arrived. First phone call was told order was on its way, half an hour later we phoned again to be told they’d never received order, err hello? Third phone call told driver had broken down and they were redoing food. 4th phone call driver is in his way. If it was true driver had broken down they should have contacted us at that point to make us aware it would be another hour and offered a refund, but they didn’t. When our food arrived our side order of fries was missing, 2 meals were fine. My order of a kebab sizzler was just a donner kebab smothered in chilli sauce, I didn’t select chilli sauce in the extras and it was far too hot so I couldn’t eat it, my partners pizza was smothered in the same sauce so was also inedible. Currently making myself a sachet of bachelors pasta instead. First time I’ve ever felt the need to leave a google review but wouldn’t want anyone to have the...
Read moreOrdered a Gourmet burger with chips and a pizza. The burger was wrapped in foil so the burger bun was soggy and tasted bad. The chips looked and tasted like they made the day before and just re dipped them in the fryer to warm them through. And the Pizza looked good but tasted pretty bang average. Delivery took a while, we were hoping it was worth the wait but we were very wrong. The delivery driver was lovely it was just a shame about the food as we have ordered her a few times before it was genuinely decent food but we have now been put off completely. Re ordered from the takeaway next door to them, spent £1 more delivery was faster and the food was a million times better. Its a...
Read moreDO NOT ORDER FROM HERE Lied to us several times saying pizza was 20 minutes away over the course of 2 hours. Order was placed 8 weeks ago through a party company so they knew well in advance and denied receiving any order, then tried to blame technical difficulties. Lots of different stories from different employees- if you’re going to lie check your stories first lads.
Whoever their manager is has no concept of professionalism. So, so rude and blocked any number we tried to call from the chase our order. Did initially offer us compensation and pizza delivery, then said we’d cancelled the order. Hung up on us in the end and REFUSED TO DELIVER food we have paid for, and...
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