The Well eat. drink. refresh — Restaurant in Wakefield

I mean I don't actually know where to start I'm so disappointed with the new owners. We visited today and I can honestly say I won't be going back unless something major happens such as the previous owner buying it back. I fully accept that it's ossettfest and they was busy however we asked the lad on the till if they would do my autistic son just a wrap with ham in it and he just looked confused and said I don't no, " well can u please find out?" They did actually make it but no one seemed to no how to put it through the till. ( Fair enough it's not on there menu I get that). When we was sat outside and the lady brought our drinks we asked the question had we actually just been charged £6 for a wrap with ham in she said she would go find out but never returned. Then the food came, the jacket potatoe was overcooked and hard it was dry and the amount of cheese they put on it was actually rediculous it must of been about 5strands no butter and no offer of any. Upon leaving my husband actually fell out of the door and not one member of staff actually asked if he was ok. It was left down to other customers to check he was. No first aid was offered despite him bleeding and hurting his ankle. Oh and I truly believe it was over priced for...

Having previously enjoyed this establishment, me, my wife and son decided to try it under the new management.

Things did not get off to a good start when despite going in two hours before the closing time we were told “were shutting soon” and really made us feel we were not welcome. It was clear the staff wanted a flier on this day.

Having recently seen a picture of the ploughman's lunch on the Facebook page I decided on having this. Unfortunately when taking the order they suggested this was a sandwich? Eventually it was agreed I could have everything on the plate like a normal ploughman’s.

Unfortunately when the ploughman’s did arrive it was far from expected. It had no pork pie, one cheese type and no pickled onions. Further people coming in were actually being turned away well over an hour before closing time.

Based on my experience I do not think I will be returning. I like to feel welcomed but felt far from it...

Five of us met for breakfast at the Wellgate at 11.30 on a Sunday, we went to order to be told it was now breakfast sandwiches only as they had no beans or tomatoes left. Decided what we want to then be told they had no sausage or bacon so couldn't have sandwiches 🤷 I could see sausage and bacon sticking out from a serving pan above the grill! I'm sorry staff and management, if you get 5 customers wanting to order breakfast when you don't close till 3pm just sort it. If you don't have it there is a Co-op and a BNM just around the corner, took four girls to tell us we couldn't have breakfast, one of you could have gone and got what was needed. Would have been probably £10 a head with drinks if you could have been bothered! Don't worry we won't come again. Went to Redbeck in Wakefield, they serve breakfast all day!...