Unfortunately, I've had to update previously positive review to a negative one. I had my home delivery 20th March 2024, and the overall quality was much less than expected. I wasn't going to change my review until I bit in to my kema nan bread, and found some plastic film (see photograph).
Shortly after I made the discovery, I had vomited the food I had eaten, probably because of the concern over what other foreign object could be inside my food. The sound of me being unwell caused my partner to then sick up her food, because she was concerned about what could be in her food. And with only one toilet, it was a horrific scene.
It's completely unacceptable, and demonstrates a complete lack of care during the preparation of food. If these kind of mistakes can be made, then god only knows what else could happen, something perhaps not as detectable as plastic packaging?
Unfortunately, I cannot bring myself to buy there again, and I can no longer recommend this to my friends, family and customers, due to the possibility of further contamination, or the possibility of intentional contamination having now left a bad review in my name.
I tried to call the restaurant, but the first few attempts didn't even ring, it just answered immediately but nothing is said... Blank line... I tried later on, and they have an automated system what says "to order online press 1, or hold to speak to the restaurant"... So I stayed on the line, no ringing, just waited for about 5 seconds.... and then it said "this person's mailbox is full, and you cannot leave a message". So it's really really bad sorry...
It's really sad, since the staff I had interacted with seemed really nice, friendly and helpful. I paid £65 for this meal for my...
Read moreFood is 5 star. No doubts on that. However service was poor. I was made to feel extremely awkward by the female members of staff who stared, pointed and chartered from the bar at me. We were waiting for desert and while it was taking a long time I didn't mind because they were clearly busy. However shortly after the bar ladies chatter and when my husband returned to sit from the bathroom we were asked, quite abruptly " if we were done eating could we go and finish our drinks at the bar". While this was not the worst, the approach was sharp and awful and could have been dealt with much better. There was no "is there anything you were waiting on, did you find the food ok, is there anything else you would like etc". Also after finally getting desert I felt so awkward eating it as we were stared at almost the entire time, our table was filled before we even settled our bill and a sour taste was left as there were other people who arrived before us, had no food and yet we were the ones approached. I can only surmise it's because we were the younger and quieter couple there which is not acceptable when you are spending £80 for a meal/ drinks and didn't even get the tea/coffee refreshments that was supposed to come with the desert. Won't be...
Read moreIt's been a while since I've had an Indian, and I wasn't dissapointed. It was date night with my partner and I suggested going out for food. We decided on Indian and that's that.
We arrived for our 6pm booking and was graciously greeted by the staff. We were taken to our table and shown the menu's. We opted to start with the poppadom and chutney selection to begin with. 5 different selections that were delicious.
When we decided we order a good hefty selection of foods, some starters and some mains. The food came out at a good pace, nice and fresh, perfectly presented and served at a good temperature.
We spent maybe an hour eating and chatting and we couldn't find a single fault with the food what so ever. Obviously we couldn't finish everything but we're offered a take home box. We declined, can't get better than what we'd already experienced.
We paid our bill, said our thanks and went on our way.
We'll be sure to try the Sunday buffet next...
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