Chatwins - Ruthin — Restaurant in Wales

Beware - misleading pricing!! We visited today and decided to eat in (after being asked). We purchased 3 filled rolls(small), 1 packet of crisps, 1 juice and 2 coffees. Shocked when charged in excess of £22! The price stated £3.80 for the small filled roll. We actually paid £4.95? and one didn't even contain salad. We searched the menu board in case we had missed anything, and nowhere did it state an extra charge for eating in. There was however, clear pricing on the cakes displayed in the cabinet. Eat in or take out ( big difference too). We did query this after, with the person who served us. She said they have mentioned this themselves several times, as it should be clear... she said sorry however, didn't clarify the extra amount charged... I wonder if this is lawful and will be checking, as I have never experienced anything like this before. Basically, they can just add as much as they like, and it is left to the customer to work out how much it costs extra to eat in. Total rip off! I initially intended to purchase a cake with the coffee, however, stood amazed watching them be devoured by several wasps - the staff seemed oblivious to this?? Wish now we had turned round and walked out. Safe to say we shall...

One of the best shops in Ruthin not only see the food in front of you but smell it as well !Lovely bread roll baps,of various meat joints with the trimmings-pork,beef turkey.Bacon Sausage Mushrooms also avalable Good choice of cream cakes.Popular and busy with a cue very often.Well reomended.Friendly and polite

Called today for Breakfast 5/8/24.Bacon had run out (but I did'nt !)accepted an extra sausage there fore I had three.Also asked for extra mushrooms.Dispite this was charged the standered price a good bargain !Mushrooms were tasty,good quality tasty sausages,plenty of baked beans and egg o k.Also two slices of door step toast.Was served by a polite server Laceywho I tahked for a good meal

Since my last review Chatwins have added hash browns to menu because I like them there Breakfast menu is now complete and well worth a...

We’ve been to this Chatwins many times over the last 18 months, but this weekend has left us knowing we won’t be back. For the last 6 months, my little boy who has a diagnosis of autism has had turkey with gravy served on every visit without an issue. This weekend on two separate occasions, staff made such a fuss at serving a reasonable adjustment for a disabled child. The manner in which we were spoken to has left me shaken. Then to pay over £6 for two pieces of turkey and some gravy, after having to explain that it is for a child with a disability, is just ridiculous. Chatwins have disappointed me greatly and I can now see that your understanding of people with an ‘invisible disability’ is very lacking! Think outside the box and don’t embarrass parents who are simply trying to get some food in their child without being...