Chilli Too — Restaurant in Wales

Before the new owner, chilli too used to be our family’s favourite place; but we won’t be coming back again. We gave chilli too one last chance yesterday but ended up totally disappointed by the lack of care the cooks have these days. The Naan breads were completely black on the outside after clearly being burnt beyond what should be servable to a customer. We had to throw away the majority of our chicken tandoori- 4 meals- because of how burnt and dried out it was; even removing the completely burnt parts didn’t hide the fact it was reheated one too many times. From our entire order, only 2 curries were edible on this occasion- everything else was either burnt or too dry to chew after being reheated many times before finding their way to us.

It’s quite a shame, as we have always celebrated our occasions with chilli too, and the staff are lovely- but we can’t risk getting ill from the food being served there. Sacrificing quality and safety of the food is a perfect recipe for getting rid of customers.

On 30th December 2019 they had a spot check with food hygiene standards- and got a 1 out of 5. If this continues, a 1 is too much; and they will...

Picked up a takeaway from here as I have done many times in the past. But this time I must say all the food was very bland tasteless, ,watery chilli "spiked"sauces,with no taste of spices,three curries all the same "gravies" (as per BIR should be,for speed of service)and then individually spiced. ... but these were just naga chillis and green chillis thrown into a water based sauce with chicken and peppers and labelled jalfrezi....same goes for the other meals.. spent nearly £60 on this "special "meal only to be utterly disappointed on how the quality of food in this restaurant has dropped dramatically .. this may seem like a harsh criticism but I've had many a full flavoursome meal from here in the past, but this time from one chef to another that food should never have been served to a paying customer..pics nann with added charcoal....pic2 naga chilli...

Found a tiny hair in the starter and a plastic strand in the sauce. Showed to the waiters, they asked me where did i find that exactly and they left. Didn't come back to apologize or clarify anything The prawn in coconut curry had too much sugar. Way too sweet from what we had in other Indian restaurant. Really dissatisfied with the serving as both of the waiters were on their mobile or busy with anything else but checking us.

If therest anything I appreciate, was the temperature in the restaurant and the clean toilet.

I would definitely not recommend. Now I am aware that not everyone can have a great time, but this time the unfortunate was me :) Just because I had a bad experience doesn't mean that the restaurant is bad. But for my own experience I can't give more than 1*, nor you gained me...