Coopers Carvery — Restaurant in Wales

I used to think this place was a nicer carvery that Toby's carvery, but not any more. I booked a table today; a Sunday at 17.30. We waited to be seated for about 2 mins and observed two waitresses walk past or look up at us before we were seen. We were then escorted to a table where there was no table setting (knifes/forks/napkins), and she mumbled something we didn't catch. We knew we wanted to partake in the carvery. After looking through the menu and waiting on a server/waitress, we decoded to scan the QR cide on the table to order. Bit we were unable to select a regular sunday carvery to order. We waited longer, expecting a waitress to take our food and drink order. But still nothing. The servers/waitresses only seemed interested in clearing plates and wiping tables and gave no eye contact for us to get their attention. After a while, we ordered drinks from the bar and were able to place our food order there. We had a bayside larger and a Berry and cherries old mout, which was from a tap. For food, we ordered 2 regular Sunday carveries and wanted to order 2 sides of pigs in blankets, but they were unavailable at 17.30 on a sunday(!) That's an early evening dinner and not available. We then queued up for the carvery and handed our ticket for the carvery over to the female carver, who snatched it from us and said, "What do you want?" We had beef and I the gammon. There was also turkey to choose from. We were then each offered stuffing and a Yorkshire pud, which we partook in. The vegetables to choose from were roast potatoes, carrots, peas, sprouts, red cabbage, cauliflower cheese, and mash. There was a sign saying parsnips, but there wasn't any, we asked one of the kitchen staff, and was just told "no!" On returning to our table, there was still no table wear. Nearby was a till with knives, forks, and napkins, so we helped ourselves. Im not sure what the point of the waitresses were. They might have well have got one of those tray trolleys, and we could have tidied our tray away after us as well. We did everything else ourselves. The beef was dry and lacking flavour, and you could spit through the 2 slices given. The gammon and potatoes were nice, the cauliflower cheese was OK, it needed longer to brown off the cheese, or cheese was needed as it was just cauliflower and sauce The carotts were 'rustic', not peeled, and cut into chunks. The Yorkshire puddings were nice. The stuffing was overcooked, I think, as it was hard on the top/edges. The Berry and Cherries Old Mout was partly flavourless and partly tasting of mouldy water, I suspected the pipes to the tap needed cleaning/ changing. Overall, this cost us £33! We ate all the food as hadn't eaten all day, but I left the mouldy Old Mout. Needless to say, we won't be returning. What a shame this place...

just got home from coopers carvery on cowbridge road ely cardiff Now not myself or my wife being overly fussy with food today was not a good day for us we went to the carvery for an evening meal and this was our experience Firstly we got a table straight away on entering and ask for a beer shandy and a larger and lime we said we would have the carvery and would go and get it while our drinks were coming There was no yorkshire puds but was told they were coming The turkey was nice and fresh but the beef was at the end and although we were told it was ok my wife,s was full of fat and could not be eaten the carrots were hard as rock as was the cauliflour cheese ,the roast potatoes, the stuffing ,, the yorkshire puds then arrived after waiting for our food to go cold on returning to our table the drinks were there and as soon as i took one sip it was not the drink i had ordered it was a full pint of beer and as i was driving i only have one shandy when out IT was changed ok later when ask after the meal we waited at least 15 minutes for the table to be cleared and when it was i ask for the dessert menu as we both wanted a dessert the waitress went off to get a menu but never came back and instead laughed and joked with a male collegue it was at that point i ask for the bill and said to the waitress that we wanted to spend more money on a sweet but because of the poor food quality and service i would pay my bill and leave. This is our local carvery and we have gone there many times and had a great experience But it has gone down hill and will be a long time before we...

What a shame as this was for a 16 year old birthday.

The gammon was pretty good and the potatoes... That was it. The Yorkshire puddings while looked amazing was so dry, some of the other veg too. The turkey was so dry i thought i could see sand dunes forming. The red cabbage was oddly sweet and while some people might of liked it, it wasn't for me. The beef was ok but nothing to shout out about.

So things to take away, if you need to go. Im sure if you go when the food gets made and it's not sitting under the heating lamps good im sure it be great.

If not, don't get the large meal. Get the gammon and fill up on the potatoes.

If you want the turkey remember to bring a bucket and spade, or just drown it in the gravy.

Don't think i will be returning here as there are many other carvery that i have had better experiences at.

Update edit: Hi to just reply to the owners, I have since talked to other friends and they said similar things so sadly I'm not sure if this is completely a one off situation. I do tend to follow up by going again or talking to friends as I kind of enjoy doing these reviews and visiting new places and giving an honest experience from my point of view. My statement still stands, if people can get to your place when things are fresh out then it would be a pretty good experience, but if not then they will be experiencing something similar to what myself and the rest of my...