M&S Café — Restaurant in Wales

Ordered large breakfast but informed no bacon so extra sausages added. Served on cold plate tepid sausages cold poached eggs the size of human eyeball. Cold hash brown come potato mash thing. Large flat mushroom floating in oil. Pipping hot baked beans in dish obviously microwave. One slice of toast from smallest loaf . Mentioned my observation to server clearing table who returned to say she had passed the message on to powers in charge. Problem is person in charge allowed my breakfast out ot the kitchen. As to not having bacon available when the store is full of it makes no sense. Unless cafe is not M&S but a franchise facility. Totally dissatisfied and disappointed as I'm a regular in the food Hall frequently recommend produce yo...

Yet again a very disappointing meal, when will the managers at this store ever learn. It’s about time a number of your senior management team reviewed the cafe, maybe undercover to really appreciate my points.

The tables are in drastic need of renovation and glossing, they are always sticky and dirty (I always have my own wipes handy thankfully, but shouldn’t have to clean them myself). The tables and floor are always covered in food and dirt, please look at cleaning more frequently.

The breakfast was cold and we ended up getting a refund. The staff on the other hand are lovely and always happy to help, it’s the finer details from above that need to be looked at.

More than happy to meet senior teams to ...

A hotspot for retired regulars who pull up in their new reg hybrid SUVs, waltzing in with their airs and graces. Between sips of lattes, they swap stories of rising property values and their frustration with Keir Starmer - all while maintaining a carefully cultivated sense of superiority. The queue for a jacket potato and gossip often stretches all the way back into the clothing section, with patrons 30 deep, dressed in quilted jackets and Marks’ finest...