Greggs — Restaurant in Wales

It's a Greggs what more can you say? the food tastes as good as it does in any other store. Unfortunately my experience within the store has always been a poor one, both as a customer and someone trying to deliver something there. As a customer I've been given the wrong order several times, once I was even given a corned beef bake instead of the veggie bake, which was for my veggie friend as you can imagine, she wasn't very happy!

Then some time later I got attitude from a manager there while trying to deliver her a lift required for a contractor to do work there. Needless to say I wasn't taking abuse for no reason, so I left. Terrible staff attitude I certainly won't get anything from this...

I came in here and was blown away by the service of Sammie (I think that was her name). It was a month or so ago, but I had to write a review. I came in with a little girl I look after, who didn’t understand why she had to wait while the sausage rolls were in the oven, Sammie (who was doing something else), attentively noticed this and got one out of the pre packaged packets for her, so it wasn’t too hot either and she could eat it right away. Seeing this kind of care and understanding towards children with special needs really made my day and highlights the wonderful staff they have at Greggs. Thank you for making my day Sammie, and for being a...

I can honestly say out of ten coffee's order from the place only one of them I've been able to drink the rest went straight in the bin. They taste awful I'm not sure if the are burning the coffee beans or just not bothering to change the filter in the machine. I've tried explaining to the staff but they keep saying they can't help that it's the machine however the Tonyrefail Greg's seems to know what the issue is because they will ask which machine was used and use a different one which...