Morrisons Cafe — Restaurant in Wales

Had poached egg on toast which was fine. Waited to be served and wasn’t acknowledged or made priority whilst the member of staff filled out her timesheet and finally came over to serve us and quickly shot away again after. The self service hot drinks area was a mess and then we realised we had no teabags in our pots, waited again for ages before she then said should be in there and gave us new pots with no apology. There were no forks or tea spoons. When my eggs came out I asked for a fork as the tray was empty and he didn’t say anything checked for himself and refilled it without an apology or even walk the fork over to me. I stirred my tea with a dessert spoon. Won’t be back here again, staff look like they can’t be bothered...

What a terrible experience! Queued for 5 minutes and ordered two coffees and two bowls of soup only to be told soup was off the menu as they only had a limited menu due to only two members of staff working in the cafe, one in the kitchen and one on the till. Told other hot food had a minimum wait of 35 minutes. What a joke!!! Due to my own busy schedule made do with prepacked sandwiches instead. Staff looked fed up and were moaning about the situation which didn't create a good atmosphere to eat your lunch in. Won't be coming back that's for sure, next time I'll just get a meal deal from the supermarket and eat it in the car which is probably cheaper and a lot more relaxing! Morrisons Cafe you really do need to get your...

Unbelievable from ordering to the food. Didn't have any black pudding at 1130 am in the morning. Couldn't offer any alternative for this. But still expect you to pay full price! Even though they couldn't supply what they offer as a complete meal. Should be discounted or offer an alternative if its them who can't supply the food. Food took 35 minutes to arrive. Food was overcooked and undercooked. To say it was disappointment after such a long wait is putting it nicely. No wonder they offer free refills on coffee. It's something for you to do in the long wait for terrible food. Will not be returning for this...