Saffron — Restaurant in Wales

I live locally and decided on going here for a meal. I've eaten in hundreds of Indian restaurants and lived in Birmingham for 25 years. Have had take away from here before but thought we would try the eat in experience. We had pre-booked a table for 4 earlier in the day. First impressions from outside are not great. The place looks run down and unkept. To be honest the inside isn't any better. Not a picture on the wall, no music playing and cold. The place felt soulless. When we arrived at 7:30 there were two other tables of two. We ordered poppadoms and dips. These came after about 10 mins. We ordered our starters and mains next. These came after about 10 mins. The starters were nice and fair size portions. As we were half way through our starters a table of 19 came in. They had pre-ordered their food. So the wait for our mains was quite a long time. When the main dishes were nice but mine was a little tepid and the cheese naan was very greasy. The food presentation was good. While we were eating a member of staff was bringing big boxes of pre cooked poppadoms and other things through the restaurant to the kitchen which personally isn't very good practice. I decided before I left to use the toilets which was a big mistake. The toilets are really bad. Smell of urine. There is an open drain in the floor of the men's toilets which the urinals and basin empty into. To be honest they smelt worse than a festival toilet. Avoid using them if you can. Overall I was disappointed with the whole experience. The food was nice but everything else let the place down. No atmosphere,cold and dirty. I wouldn't recommend the eat in experience. Oh.. and it's cash only. Which in this modern age I can't quite...

I do not understand what went wrong on my experience. Stayed up the road on Saturday 23 Feb. Prices good, poppadums fresh and starter was OK. I had lamb tikka. It wasn't as tender as i expected and a little bland but OK. Had Garlic Naan which was fresh and loads of garlic. However, the mains i can only describe as not being curry. I have eaten at loads of Indian restaurants and appreciate a range of dishes. However, nothing like this. I had the house special Hari Mirch chicken which is described as a hot curry. The chicken was alright and it had fresh green chillies but the sauce was an odd pale colour with zero spices and zero flavour, depth or texture. It was a bit like a non seasoned onion broth that had been quickly reheated. It was so so strange for a curry. My mate had a vegetable dhansak that was precisely same?!? The only reason i would go back is out of curiosity about whether there was a genuine mix up, or people in Knighton have never been to another Indian restaurant and don't know what curry is. I assume the former. I saw one other review that described the same thing re the sauce so i don't...

After what had been almost 18 months not having a take away from Saffron, Knighton, I walked in and was immediately welcomed by my first name. Brought a smile to my face! Friendly, warm and welcoming, Saffron also doesn’t let you down when it comes to the food. 7 main dishes and 5 sides all tasted great, especially the King Prawn Exotic, a particular favourite. The team is always happy to chat and welcomes customer engagement. Recommend this...