Tesco Cafe — Restaurant in Wales

I haven't been here for years. Was pleasantly surprised to see that this place has had a refurb. It looks very inviting and modern. But it wasn't at all inviting and I won't be returning here after the awful customer service by the lady who was working on the counter this afternoon. You'd swear she was TRYING to drive customers away. No manners or people skills whatsoever. My partner ordered chicken strips and seasoned fries, I ordered a ham and cheese panini... Now I understand that times are tough with money, etc.. but 1 piece of ham and a hint of cheese flavour from my sad looking panini was shocking.. my partner's 'seasoned' fries were literally a normal portion of fries with a sprinkling of dry seasoning on top.... I know this isn't the Ritz and you get what you pay for... But it's put me off returning here again. Atleast our baby girl had fun and enjoyed her cold scrambled...

What a joke of a place. First time coming in since the refurbishment, went in 3pm on a Friday and told they've stopped cooking as closing soon. They close at 5pm. They've stopped cooking 2 hours before closing. So certainly not suitable for parents after school. The prices are extortionate. £2 for a can of Fanta! It's a supermarket cafe.. then £3 for a kids sandwich, fruit and drink. Yet go in any competitor.. morrisons hot kids meal free. Asda kids hot meal £1. Asda also give you a baby pouch free. I can go in asda, get a full large pizza, 2 large drinks, a baby pouch, and a hot kids meal. £13. Today was £21 for 2 paninis, 2 shortbread, 2 cans of Fanta and a kids meal. Certainly won't be back, well out of touch tesco. The food quality wasn't even decent. The panini is a thin single slice of ham, chucked on a plate on its own. Not even a little side...

I've come here a few times with my partner and we always order a matcha and a chocolate milkshake. But the last time she was given a mocha latte instead and my milkshake was made wrong. We also asked for a ham and cheese toaste but only got given a cheese toaste especially after the person working asked the kitchen if they make them. Tescos cafe is normally my favourite place to get a milksake but the people working their need more training. The woman also assured us that the mocha latte was a matcha but their was no green in it and looked nothing like the matcha. My friend works in their and its normally great service but 2 of the staff were rude and gave...