Thai Kitchen Gorseinon — Restaurant in Wales

poor service large family order for my birthday get together and was over an hour and a half late rang for more info told it would be 5 minutes . 5 mins came and went we rang again to complain my mother was told "we don't want your custom any way" food was ok but obviously spoiled by the horrendous attitude on the phone . I appreciate Saturday nights are busy but if that's the case be honest and polite my number was on the order a quick ring for directions or to explain the delay especially as we where so close by . Do not shout at your customers absolutely disgusting attitude and no offers of...

Had food a few times has always been ok, it’s our only local Thai. But this evening beef Panang didn’t taste like usual it was just liquid fire no coconut flavour, chicken fried noodles pale and slimey and no chicken in. Prawn in oyster sauce just brown oily liquid and egg fried rice just oily. Very disappointed was of £36, noodles not edable and left , drained the liquid out of the oyster sauce and ate it but a few prawns and random veg wasn’t...

Ordered two meals for delivery, one was wrong so I called the restaurant only to be told they would replace the dish but not the rice it came with. The lady was incredibly rude and to add insult to injury she swore down the phone at me. To be fair the manager did then come on the phone and offer a replacement or refund but to be honest by this point I didnt want anything more from this...