Ty'r Winch pub, restaurant and guest house — Restaurant in Wales

The Ty'r Winch pub is local to me and I've visited on numerous occasions for drinks and I've eaten there a couple of times over the years but not for Sunday Dinner, which we thought we would try today. We pre-booked the table which I'm glad we did because the pub was full when we arrived at 2:45pm, we had to wait about 10 minutes to be seated which wasn't a problem for us. However whilst we were waiting we weren't asked if we wanted any drinks and we were forgetten about. I've mentioned this as it might matter to someone else reading this review but it didn't necessarily matter to us.

We both ordered Lamb which was accompanied by a large Yorkshire Pudding, stuffing, and 2 roast potatoes on the plate. Served with this were carrots, garden peas, braised red cabbage and 2 small boiled potatoes in an old school style metal serving dish with 2 halves.

When we were seated and asked for our order, neither of us were asked if we had any allergies. I asked what vegetables were served with the meal. Now, yes I know technically that stuffing isn't a vegetable and so I should have also asked that. The person I was with has a nut allergy so whilst we should have mentioned this, equally we should have been asked about allergies.

The carrots were so overcooked that they had that horrible watery taste, the braised cabbage was just a bit too sweet, the Yorkshire pudding was stale and tasted as if it had been reheated, possibly in a microwave. The 'roast' potatoes weren't roasted, they looked and tasted as if they had been over boiled and then put in a bit of fat to give them a slight browning. They tasted more like mash potatoes rather than roasted. The lamb had no taste to it, the blocks of stuffing were so dense that the middle of the block tasted uncooked whilst the outside had a crisp to it as if they'd been put under a grill rather than cooked in the oven. We didn't eat the boiled potatoes and the garden peas were just as expected, I don't think you can really go wrong cooking garden peas 🤷🏼‍♀️.

We ordered pigs in blankets and cauliflower cheese as sides. The pigs in blankets were nice and so was the cauliflower cheese despite it being quite hard to cut the through the cauliflower. I like my vegetables with crunch but I shouldn't have to put so much pressure on the knife to force it to cut the vegetable.

The servings of vegetables were quite small however you can ask for extra vegetables for free of charge which I like because it helps to manage food waste which is a massive bug-bear of mine. And so, although I didn't enjoy the meal I did eat the majority of it because I would rather eat the food then it go in the bin. Plus we had woken late that morning and neither of us had had breakfast, and the person I was with was driving to Sheffield straight after the meal and it had taken them 6 hours to drive down yesterday (Saturday) due to traffic jams / accidents, road works and diversions, so needless to say we were hungry.

I'm left feeling really disappointed by this meal and I shan't be in any rush to eat there again. However if you want a pub that has a country style setting, a lovely atmosphere and serves some nice wines, spirits and draughts, and a big open roaring fire in Winter then this place ticks all those boxes. I've always found the staff to be welcoming and friendly.

There is an adequate sized car park next to the pub which has an easy entry and exit.

The scoring and review I've given are solely...

My partner and I popped in for lunch a little while ago to celebrate his 30th birthday. We hadn't pre-booked, as he only decided where he wanted to go the morning of. My partner is always looking for new places to take clients for work lunches, so when I asked him where he wanted to go for his birthday lunch, he said he wanted to try this place as it looked nice, and he wanted to see if it could be somewhere he could host business lunches. It's also only a short car journey from our house, which was great for me as I'd been experiencing health issues, and hadn't been able to leave the house in nearly 3 months as a result. It was win-win for both of us.

After ordering drinks without issue, we were approached by a woman who asked if we'd been here before, and we said no. She told us because it was our first time, she'd "allow" him to stay, but not to come back wearing a tracksuit again, and that they don't usually let "workmen" in without getting changed first. Though she was smiling, she spoke to us in the same tone of voice you'd use with small children, and it drew the attention of some of the neighbouring tables. For reference, my partner was wearing the same sort of clothes he'd wear while on a work lunch: a sports coat and a pair of black cotton trousers. Definitely not a tracksuit, and definitely not "workmen" gear.

Within 5 minutes of sitting down, the people on the table next to us were replaced by a man in workers gear (shorts, work boots, and a high-vis vest, and waterproof work jacket) and was able to stay there without being approached. After he left, he was replaced with three young men wearing uni hoodies and tracksuits. They were also not approached, even as they ordered food. Personally, I don't see what was wrong with what they were wearing either, but it did rub salt in the wound that we were singled out, and these comments  made to us, and not to anyone else.

As we were eating, we were asked if we were enjoying our meal. I answered, but midway through my partner's own sentence, the woman walked away. We were both shocked by this, but put it down to her maybe not hearing him. Until it happened a second time. At that point, we were in the middle of contemplating getting dessert, and upset for my partner I made an excuse that we had more than enough birthday cake at home. She was very polite when I gave my partner the money to pay (as I needed to nip to the toilet), though I did come back to her reiterating - in the same patronising tone - that she was sorry she had to bring it up, but it was policy (again, this was not something that was enforced with any of the other customers while we were there).

Ultimately, it put a bit of dampner on my partner's birthday, and it made us feel awkward and uncomfortable. We were able to go for an evening meal elsewhere for his birthday, which was a far more pleasant experience, but that doesn't negate the negative experience we had here. We left feeling embaraased and uncomfortable, so unfortunately...

This pub / restaurant recieved just one Star. Reason the food . My wife has been really ill from eating here last night. Th2rough out the day we ate lightly as the meal was planned. Unfortunately experienced dodgy food in the past . The symptoms and time line are unquestionable. Surely not the only customer whom will had or have experienced the same. But you generally find they respond claiming you are the only one. The service was very good and a good atmosphere. Power cut did not help but still soldered on . Shame about the food issue. Spoilt the night and now laid up for the day.

Wow that is some response quoting ambiguous medical info.

Have you done this before.

Actually a reaction to food issues as you touch on may occur within a certain time frame. As many have experienced being on holiday with whole hotels being made ill.

Being involved with port health in the past .

This is a case of illness caused by food ingested.

No matter how you wish to try and deflect with quoting as you have.

Being more proactive rather than defensive would had helped.

Turn a negative into something positive.

.mistakes are made and this should be used by any buissiness to improve .

Not put up barriers and quoting . As we all know the medical world is full of contradictions and mistakes.

To which unfortunately lives are lost.

We stand by our experience and notice you have not mentioned are there others whom have been ill. Which is a statement if true may be proved on social media.

Let the public decide obviously you have pre bookings .

With plenty of covers busy time. Food may get contaminated in many ways.

Reheating and left laying about not in correct temperature.

There are many including cross contamination.

Star rating by the authority can fall as soon as the sticker is in the window.

Ihave praised good eateries and there is no biased.

It is what it is dodgy food consumed .

Let the customers decide if any one else becomes unwell.

Usually we found that some places have their mates put up load of good reviews after...