Raj Of India — Restaurant in Welwyn Hatfield

Unfortunately, our regular Indian takeaway is closed on a Tuesday so we ordered our food from here instead . We ordered Chicken Shashlik x 2, Cauliflower Bhaji, and Naan bread. Firstly, we are within walking distance of the restaurant and could have walked to collect, but both being at work decided to have delivery instead . Given the distance all of the food was lukewarm at best and needed to be microwaved and the Naan bread was cold. The least of its issues. So to the cost and equality. Let’s start with the Naan! This was, and I’m being honest here, the smallest Naan bread I have ever had in my whole life. The reason we only ordered one is that usually, from everywhere else, they are too big and enough to share. This one was thin, cold, and so small it was barely bigger than the small Cauliflower Bhaji takeout tray. Hopefully I can post photos with this review for comparison. So on to the Cauliflower Bhaji! Where to start? Small.Cold.Watery.Flavourless! The cauliflower was either overcooked, to within an inch of its life, or was made from leftovers from the day before, or possibly even the day before that. Very small portion size and as stated above, cold, watery and flavourless. Chicken Shashlik.The price for this was either £9.15 or £9.95, the menu doesn’t make it clear and I thought I heard the latter on the phone. Either way a rip off! Each tray contained 7 “small’ pieces of chicken in each, but lots of onion, one tomato and one piece of green pepper, not in both portions, to bulk it out to look more! Woohoo!! This was easily the worst Chicken Shashlik we have ever had for portion size, and I was so disappointed when I opened the boxes that I rang the restaurant to complain. To be honest they couldn’t care less. Hence this review, as I promised them. The Shashlik, as stated before, was lukewarm and needed to be reheated. And considering it comes served with mint sauce and salad dressing when ordered as a single portion, you would expect to get two of each when ordering two portions, however ,this was not the case and we only got one mint sauce and one salad bag. This may only be a small thing but the principle of getting what you order, and expect to be delivered, is the issue here. And also value for money. Which at £27 for the items ordered, this isn’t! I’m pretty sure that I don’t need to add a summary here as this can be gleaned from my comments. But, for those that need any clarity, I wouldn’t recommend eating here, in or out, and definitely wouldn’t recommend ordering a takeaway from them. There are plenty of other Indian restaurants in Welwyn Garden City, that put quality of food, value for money and customer service ahead of this one, so I would search those out, save your money and avoid the disappointment...

Decided to try out since it was en route and not overly far.. First visit was to eat in an almost empty restaurant. Ordered starters and drinks was ‘offered’ popadoms only to be charged for each of them at the end - issue number one. Issue number two was the time it took to serve us even though only two tables were occupied in the whole restaurant. Issue number three was the food - the chicken dishes tasted reheated which was obvious due to the texture of the chicken. So not impressed on first visit eating in. Gave the place another chance on a take away for family and chose the most expensive dishes to try out. Food was faultless so was quite impressed. Decided to treat my parents to a takeaway the following week only to have the same issues we had when we ate in. Food tasted reheated and this time expensive king prawn dishes amongst other meat dishes. Not impressed at all and was quite embarrassed. There are other inconsistencies for example on take aways they offer a 10% discount which we didn’t know they simply told us and we were thankful but then saw this displayed on their window. Tried a third take away and sent my aunt to pick up and they had either ‘forgotten’ to include the 10% discount on the take away or chose not to bother. Either way the food again wasn’t great and I was not impressed by the fact they hadn’t given the 10% discount as advertised. So unfortunately we have given this place 3 chances and overall were not impressed. There will not be a 4th chance,...

I phoned my order through, looking at their menu but when I got there they charged me £2 more on a £12 dish which they never mentioned on the phone. When I arrived at the restaurant and queered it that said that it’s not their fault, they told their “website people to change the price”, which I thought was rather rude and dismissive When I got home the food was cold ( 4 minute journey) The place was packed so I assume they treat some customers better than other And to add insult to injury when I checked the just eat website it’s still at the original price. Since they have to pay up to 30% commission to Just Eat they have basically lost my custom for ever just so they could get an extra...