Wright's — Restaurant in West Suffolk

On the advice of my lovely neighbour, I ventured into Wright's for an early supper. I'd had a dialogue with them during the day because their web site is woefully out of date. I thought there was a quiz on, which turned out not to be the case. The young female server even rang me to make sure I knew. Paris, the young lady in question, is an absolute natural. She spots a new customer as soon as they come through the door; almost seems to have sixth sense about when a client is ready to order or needs another drink. She is studying business management, which I think is a shame, because hospitality management seems to me to be her calling. I hope Mr. Wright appreciates just how good she is. That's not to devalue Ben, another youngster who beavered away efficiently and without fuss. For a starter, I ordered Indonesian Rendang bites (£7), which were jolly tasty if a tad on the pricey side for four little balls. For main, I opted for the flatbread with North African steak (£17). The weak link for me was the flatbread, which was cold and rather dry. I think it would be much better warm and fresh. Flatbread takes moments. But the meat and the accompaniments went well together. Some of the decor is bonkers; especially in the loos which are designed to look temporary. Very odd. I liked Wright's a lot, especially the attentive and friendly young staff. On Friday and Saturday nights you can book tables via the Wright's Cafe app or online. During the day, you will likely have to wait in line! I don't do queues, but I do fancy brunch. Oh, and Mr Wright, in this day and age, you really should have WiFi.

October 2025

I had been warned that Wright's on Saturday would be packed and so it was. But I was lucky. At just after midday, with the queue out of the door, groups of 3 and 4 had to wait, while I sailed to a table for two in less than five minutes. The brunch menu, seen in my photos, is extensive. I opted for the poached eggs on toast (£13.50), accompanied by my choice of black pudding and salmon. Absolutely excellent, although trying to cut the toasted sourdough with a less than sharp knife was a bit of a challenge. The accompanying cappucino (£3.80), made with their Butterworths house bend coffee was first rate, with a nice bitter aftertaste. With attentive, very well trained young staff, who are remarkably efficient at turning round tables, it's easy to see why folk are happy to wait in line. Highly...

If I had ordered a cheese sandwich, and if the owner hadn't been completely uninterested after spilling half a greasy sandwich down my trousers, then this rating would have been far different.

But, as it was, I ordered a 'bloody mary infused short rib with grilled cheese' that contained no meat, and the owner could only manage a 'sorry' after ruining my trousers. FYI, correct responses to the trousers could have included "OH, so sorry, let me run and get you some napkins." Optional extras could have included "...and some hand soap, and some water." Or for extra bonus points, "Send me the cleaning bill", or "if you can't get the stains out, let me know." As it was I had to tell him to bring me the cleaning supplies as he was ready to just walk away with his 'sorry'.

Now to the sandwich. The first one had literally no, nada, zero, meat. It had two hard lumps of gristle though, with no meat on them. I asked the owner, he looked at it and said, "oh, yeah, that happens sometimes." I let it go the first time, but when he repeated it, I questioned how it happens, seeing as they are right there making up the sandwiches. He offered another one, scooped my one away (and straight down my trousers), not offering to let me pick on it while they made the next one, or a cup of soup or something (the first one took literally ten minutes to cook), got his staff to put on a new one, then disappeared. The new one arrived in less than five minutes. I have attached photos of it so you can see the 'short rib'. Well, OK, you can't actually see the short rib, because THERE ISN'T ANY. There are a few flakes of meat in there somewhere, kind of a film of meat like you might put on a slide to examine it, but the rest is all cheese. I showed this to his helpers and they said it looked right. I disagree. It's a scam.

Update: I also posted this review on their website, thinking maybe the owner would consider a response. Instead, they...

Let's start with a positive. The coffee is pretty good. The cakes also looked good but never arrived.

Now on to the bad. The server seemed to be disgruntled or at least of the opinion that I had big brass balls the size of church bells to think it was a good idea to disturb his day by coming in and dining, deigning our presence a bewildering phenomenon. Simply put: not a hello, a how are you or even a smile crossed the surly granite like expression.

We were then greeted with two dirty menus that were dropped on the table with a sharp "we don't have the Reuben on" as he walked off. Fair enough you might think, maybe he is really busy? Alas, no dear reader. I would say they were around 40% capacity if I were being generous with at least 4 staff on the floor. Not exactly times square at New Year.

On retuning to our table, essentially told "what do you want?" We attempted to order our frankly over priced mince sandwich and a cake (still hurts it never arrived, I feel like rose in the titanic forever longing). On saying two items and one of my drinks, the capacity of our servers RAM seemed to have been maxed and he proclaimed rather dramatically and true to character rudely "Woo woo woo" again not even a crack in the stoney extieor. This man is wasted here. This sort of look has blue steel written all over it. Maybe he is practicing for fashion week.

We finally got our bill having consumed the lovely coffee, the mince sandwich and not the cake, and asked for the bill. A very insincere apology was proffered about my cake and we gladly left the establishment.

I assume the reviews are this good as there are literally no other over priced coffee shops selling tarted up toasted mince...