Raj Gate — Restaurant in Wigan

As an outsider coming into this restaurant we were made to feel VERY unwelcome. Just me and my parents wanted a nice Christmas evening indian dinner and from the very start we were ignored. Took us ages to even get a drinks order to be taken- we were sat there 15 minutes and hadn’t even had our drinks order taken.. then the waiter came.. we thought he was coming to us but instead he started wiping down the table next to us and started resetting it, we was trying to make eye contact (and we know he could see us) as we wanted to order- but still ended up being ignored. Another FIFTEEN minutes later another waiter comes over and we finally ordered. Food was mediocre- not hot, just warm. Hardly any chicken in my mums curry maybe like 4 pieces. We had already pre-booked onto the set menu for £45!! per person- including a dessert but only ONE pudding was available in the end. When we asked about it the waiter just shrugged and said everything else had sold out (ok fair enough this happens) but his attitude was indifferent towards us. So we had no choice to go for the Christmas pudding as it was already pre-paid and it was rock hard solid!! We asked if we could just have plain ice cream instead seen as everything else had ran out but he said we had to pay extra. (This was before we ordered the puds)! In between all this we had to keep catching different waiters attention just to ask for drinks in between. No one was coming to our table for whatever reason, but we noticed staff staring at our table and then walking away without acknowledging us. We also noticed they were attending other tables absolutely fine, this came apparent they were regulars (listening into the chats) and they were getting all the “special attention” as we were just getting dismissed/ignored. The curries were bland and like I said earlier, not even hot. We understand it’s Christmas and a busy time for hospitality staff, but when we see other people get treated differently to us, it isn’t an issue of “too rushed off your feet” it’s a case of prioritising certain people you know, over people you don’t know, We were all really excited for our Indian tonight abut we was severely disappointed and definitely won’t be returning. £200 spent between the 3 of us tonight for a rubbish meal and an even more rubbish service. We normally would leave a huge tip (especially at Christmas!) as we have all the respect in the world for hospitality staff- but after the treatment we got tonight we didn’t see this place deserving enough to receive...

After reading some of the reviews, me & my son decided to give this place a try. We travelled from Hindley, so we were pushing the boat out. Didn't get off to a good start when they plonked us on a 2 seater table in between 2 other tables, it felt really uncomfortable with 4 strangers on the left & 3 on the right, close enough that I could've shook hands with them, if it had been busy & short of room I would've understood, but there were other empty tables they could've sat us at, the girl on my right watched every chip I ate. Service was quick, but the food soon went cold, I'm not one to just slap everything on my plate, so food that were left in the dishes soon went cold. My chicken was a bit grissly, even though I'd ordered chicken tikka. My son had a pint of diet coke & I had a half, they're charging £5 a pint for that, that's £8.75 a litre, 6 times dearer than Diesel. I didn't think our experience reflected the good feedbacks that I'd read earlier, in fact, I couldn't see what all the fuss was about, the meal itself was pretty average, but they spoiled it for me by cramming us into a small area just to make the place look busy, no one else came into the place after us, so it wasn't like they were saving seats for...

Was very excited to finally try Raj Gate as I’d heard a lot of good things about it but was very disappointed. Granted it was very busy when I went but if your standards suffer because you’ve booked too many tables then that’s just not an excuse in my opinion. Took an age to take our order. The food was bland, the Saag Paneer, which is usually a highlight of any Indian meal for me, was watery and tasteless. Even the garlic naan bread was terrible. It was like eating a sponge that had been soaking up garlic oil from a few nights ago. The staff were friendly enough but when the bill arrived it seemed very high so I questioned it and was told it was correct. After checking myself they had over charged me by £20. And to top it all off the decor was dated and grubby. Will definitely not...