Dont know where to begin with this place, firstly the guy making my sandwich asked for my partners permission to make the sub I wanted and asked for?? My partner was confused and said yes not sure why the staff member felt like I had to get partners permission to eat what I wanted? I asked for extra cheese which for some reason was so unbelievable I had to ask 5 times before the guy took the look of shock off his face and actually started making my sandwich. Next the Manger Ash stood around while I was waiting for him to wrap my sandwich. I had to ask him to because he was so busy talking. When he finally did instead of finishing my order he stopped mid way through and began topping my partners instead. The girl at the till just stood idle as my sandwich got cold. We was going to pay separately as I was hungry (which I told them several times but it landed on deaf ears) but because they was so disorganised and took so long with my order we ended up just paying together which rounded up to £20 for 2 sandwiches, we always get the same order so we knew they had over charged us. The worst service I've experienced in my...
Read moreASH YOU’RE MANAGER!!! Wants SACKING ! There’s rude then there is HIM!! Asked for two salads one with just lettuce one with everything else he then spoke to me like I was thick he then told me to stop talking because he was making my salad I was trying to tell him what salad I wanted then a woman that was at the till said could she add a chicken sud on and he said no you’re too late so yet again rude as out I then said I only wanted Mayo on the chicken salad nothing else he then started moaning so it’s only Mayo nothing else why giving me the most horrible look ever! I then went to the other man and asked for an ice tea with one of the meals and yet again ash the manger gave me a black look only reason I didn’t walk out was because I was in a rush that was the subway I used often but never ever again will I step foot in there ! I’ll also be reporting to head office because he is beyond a joke if you don’t like your job ASH don’t work there because your customer service skills are disgusting!!! AVOID...
Read moreI do not understand how this particular store don't acknowledge the existence of 'BROWN SUGAR' also known as 'DEMERARA SUGAR'.. It really isn't difficult to stock at all as it's already on the delivery truck and comes within meters of the store anyway. I too can confirm a prior review as to the excessive application of sauce enough for five subs despite persistently expressing 'literally a tiny bit one line' then your simpletons squeeze the bottle on my sub.. Come on do I really have to educate your staff on the most simplistic task of assembling a sub it's incredibly...
Read more