Yaprak Grill Tyldesley — Restaurant in Wigan

I have to start with an acceptance that this review clearly does not reflect the majority so I would invite the "restautant" to offer some reply/mitigation. The alarm bells rang as we walked in - no smell? That might sound strange but when was the last time you walked into a chargrill based restaurant with no smell at all? No smell nor sound nor buzz of Turkish cuisine. On a Friday night? We ordered babaganoush and garlic mushrooms for starters. The babaganoush hadn't seen an aubergine and the garlic mushrooms were undercooked. As for the mains the mixed chicken and shish kebab was average. 4 cubes of each served on a slither of a wrap with oily rice and packet mixed salad. The real kicker was the claimed 'homemade" donner kebab. Not in million years was this homemade unless made in a factory in North London counts. It was poor quality and dry. Unacceptable for a £5 takeaway let alone a £16.50 restaurant main! I offer 2 stars on the basis that the staff offered zero resistance to the complaint and immediately took 75 percent off the bill. They knew it was below par! Really disappointed base's on...

We were a party of 8,food presentation looked amazing ,however rice was cold and lamb chops 2 of them were completely raw ,manager was informed ,but there was no apology...the other 2 were cooked to perfection ,so not sure what happened. .one person had salmon, the food came with out the potatoes, when questioned why, we were informed we dont have any I will get u some chips ....the turkish belly dancers ,only performed upstairs we were not given a choice to go up and see them ,we were all waiting for them to pop down stairs even for a few minutes....We asked one of the waiters if we could order coffee and was told in a minute,,, 20 minutes later still nobody took the order,so we left ...not a place any of us will be rushing back to. ..edit,,,, After reading this review the manager did phone me in person to offer an apology and also generously offered a sunday lunch for two...

Amazing food, brilliant, friendly service and great drinks. I had high expectations and they exceeded that. I can't find anything to criticise them, it was that good. Following covid guild lines well.

Their meat is amazing. All cooked perfectly, juicy and great flavour. Who I assume was the manager made very pleasant conversation with us, we felt very welcome and had a laugh with the stuff. All the staff were professional and friendly.

It's a shame we had to leave at 10 (covid rules) as normally we'd leave a restaurant and go to a pub but this time we'd have stayed put as the drinking experience was up there with the food.

These people are clearly passionate about delivering the Turkish dining experience and it works well. I would...