AFTER A COMPLAINT AND NOT EVEN AN REPLAY TO APOLOGISE I’LL PUT IT HERE TO WARN OTHERS !! I’m quite a regular customer but tonight I’m gonna express the most unwelcoming and uncomfortable atmosphere I’ve ever experienced! Booked for dinner at 8:45pm and to enter the door to be told ( I think by the Bar guy ) that they’re closed and then he went to get the manager ( which he did give us a table even though we said are you sure we don’t mind leaving if that’s the case ) from there went absolutely downhill, stuff’s face was like we’ve done something wrong ,there where 5 tables with people and we still eat quick and left behind 2 more tables , we said don’t worry about salad but they still brought the pots !! The most outrageous and disgusting thing is for my 16 year old son to hear what he heard on toilet 5 min after our order ! From another room or side he heard the stuffs members calling us a very rude name “ C…. coming 5 min to 9pm and expecting us to cook when the kitchen is closed “ ! Shocked , when our son told us we couldn’t even enjoy the food not that was enjoyable anymore, not cooked well and fudge cake was hard and not warm ! I’m not a person who will make a big thing in front of other clients but if someone else would hear that conversations it would have been a massive argument in there ! If on your system says slot 8:45 and 9pm for dinner is not customer’s fault! I booked 8:45 and someone else could have booked 9pm and is nothing you can do, if it shows open on your booking then deal with it otherwise close it ! Absolutely appalling service and behaviour, shame on your stuff ! Be careful people of mouldy food as we all had a bad sickness after !