Costa Coffee — Restaurant in Worcester

My mother and I showed up at Tesco to grab a coffee after spending all day cleaning an empty flat. Was the nearest coffee shop. As soon as the lady served us, she said “we are closing soon so you can only have a takeaway cup” it was 4:30 and they close at 5. That was absolutely fine with us. I asked her if we can still sit down and she simply said “no”. My mum thought this was unfair and she said we won’t bother anymore because we don’t want to carry our coffees around a supermarket. The woman behind the counter was a senior woman yet was acting like a child. She was rude to my mum for no reason. She snapped at us and said “well we are so behind on our cleaning and we are closing soon” you close in half an hour and you’re telling guests that they can’t sit down? Even though you’re still open for another half an hour? Literally the most ridiculous customer service I’ve...

Nice to see that Costa Coffee are doing a warm food option (on the board) for vegans. 👍 They still need to up their game with cold sandwiches and savoury snacks. Not every vegan likes vegan bacon butties. Three vegan options in the cake selection is good. It's getting better and better for vegans but still could do with improvements.

It's very disappointing that although the warm food option was up in the board, Costa Coffee at St Peters, Worcester, never had it in-store. The briefly stocked a vegan ham and cheese cold sandwich, but that has not been available for ages now too. Just a boring chocolate cake, ra chocolate rocky road thing and a teacake is all that's available to vegan now. Teacakes sell out really quickly and are often sold out by lunch time.

The lovely barista lady told me they've got flora now for the teacakes. (which is good for vegetarians, but...

Half empty and burnt for the third time.

This is the third time now I’ve been served by the same member of staff who can’t make coffee. She froths the milk so much that when she hands it to me I can feel its half full and I’ve been left scooping out the foam 3 times now to reveal that it’s literally half empty, and what’s left of it is too hot and burnt. When you’re paying £4/5 for a coffee you expect it to be good.

This is not a review to moan for no reason, it’s a very real complaint about the fact you need to retrain your barista's because you will be loosing customers, I myself will not be getting a coffee from you anymore and I’m sure there are a lot of other people who have experienced...