Just received my order for delivery from this location. I ordered a smoothie and a flatbread with chips and I only received my flatbread and not the way I ordered it. I called this location and spoke to someone who informed me that I may receive a refund sometime this week because they don't have a manager to process refunds. I may or may not receive a phone call verifying that my refund was processed, the employee didn't know. So now I am out my lunch and my drink and my money. I will go back to ordering from the other nearby location that is a little further away instead of this one due to the terrible customer service and...
Read moreSo let me tell you about my experience at this tropical smoothie on a random week day I walked in an the servers didn’t acknowledge me no hello, how you doing or nothing I let it slide the first time still ordered waited for my order next thing I hear a different kind of woman walks in an they both acknowledge her an I was genuinely offended because it was the fact that now I know you have manners but you choose to have manors depending on the person an with that case I will never be coming back an spending my hard...
Read moreBEWARE!!! I Ordered at the register with no line, waited 15 minutes while they made online orders - they had to taste of them (poured from blender cup into clean cups) they tasted them to try to determine which drink was which- they made my drink (finally) than had another order for the same drink pip up on the screen so she sl added extra ice to make it stretch which REALLY WATERED IT DOWN!! I will never return to...
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