KFC — Restaurant in Addison Township

Unbelievable. Where do I start? The counter person was either half asleep or high. Very lethargic. As far as the food order. Ridiculous, ordered large bucket extra crispy. Was told by sleepy boy they don’t have extra crispy right now in all pieces so he’ll substitute original recipe. Not completely happy with that but ok we accepted his terms. Got the order home and was completely disappointed with the horrible quality of this order. When you spend $30-$40 dollars you expect at a minimum degree of quality. Absolutely not. Small dry overcooked slop. We live here in Elmhurst and prefer for shop and order locally. Never again at this place. My concerns will also be forwarded to KFC corporate.

Update

I received a communication from KFC concerned about this review not that it matters because it absolutely doesn’t. They said they would like to send me a gift card to try their restaurant again of course they did...

Placed an order online for pickup at 440pm. Recieved the confirmation email a minute later. Pickup was set for 530pm. Arrived in drive thru a little before 530pm and was told that the order would be another 30 minutes?! Reason given was the location did not recieve the order in time to complete for pickup. Went back to email to show when the order was placed and saw a phone number to call since I was not interested in being put on hold at the location (job postings show there is a lot of management staff missing). I have a case number and am waiting for contact. Big concern is food will not all be warm and expected quality. Very unexpected from this location. Waiting for contact from the...

They were very slow I ordered a 3 hot wing cup with potato wedges they told me to pull up because it was not ready and they do not get orders for hot wings that often but yet I seen them bring out to bag full of whatever to a car that they told to pull up as well I just didn't understand how you can make at least two buckets of chicken with sides and all this other stuff and not three hot wings I'm just saying then they brought me my wings and said they added extra for my weight and they were sorry but when I say they tore the roof of my mouth up they...