Starbucks — Restaurant in Addison Township

Its a Starbucks, so you pretty much know what to expect.

I did have an issue where I placed a mobile order one morning, was actually charged (which usually doesn't happen till you hit the drive through) however they were closed. I later came to find out they couldn't open or get inside because someone didn't show up with a key 🙄 But, you know, stuff happens 🤷‍♀️ They gave me the option of getting my order at a later date, or my money back. Despite this inconvenience, I still frequent this location and haven't had any other issues. On a side note, there is a tattooed guy who works the drive through in the mornings, and he's great... Kind, cheerful, and helpful. What really made me notice him was briefly seeing and hearing his interaction with an older gentleman in front of me... Gave the guy a fist bump 👊 and everything!!! I commended the cashier when it was my turn, and apparently the older gentleman is a regular... So nice to see people having fun and valuing their regulars... Especially a younger man to an older man... so sweet!!! Good job...

To the barista that picked me up on my darkest day. November 14th was my divorce, the hardest day of my life. I couldn't breathe, sobbing as panic set in on how my life would be. I pulled up to Starbucks for a pink drink (my go to), as I approached the window I asked for some napkins (to dry my eyes). The barista looked at me and said "This one is on me", I now cried more seeing the compassion this stranger had towards me. He said "pick up your head, tomorrow is a new day, you'll get through whatever it is". I thanked him and drove off. This man's compassionate heart stuck with me. I've been back multiple times and finally got his name, JULIAN! So this review is for you Julian! Starbucks take notes, because not only does he deserve a raise, he deserves an award! Never ever have I had a barista like Julian. Thank you again for trying to help me smile on my...

I absolutely love this location; it's right near home, and conveniently near work as well! They truly care about there guests and customer satisfaction. I was a religious Passion Tango Hot Tea drinker; every morning they had it made exactly how I liked it will a bit of steamed lemonade as soon as I started my order they'd chime in, "steamed lemonade with that?" They're great. I've honestly only ever came threw the drive threw and they knew my order ever time!

Since they have discontinued the Passion Tango Hot, they were ever so kind to even give me recommendations to try of other things I might like as an alternative. Love this location! If something ever gets made wrong accidently, there's never a problem going the following day to get it made correctly.

Thanks guys! Keep it up! My bank account may dislike you, but I'll...