McDonald's — Restaurant in Alafaya

Alright, buckle up, buttercup, because this ain't your grandma's McDonald's review. This is a testimony. A hallelujah chorus in greasy spoon form. See, I just survived a three-hour car trip. Three. Hours. I'm pretty sure my car seat and I are now legally married. My stomach was rumbling louder than a monster truck rally, and my mood? Let's just say if you looked up "hangry" in the dictionary, my photo would be right there, sandwiched between "haggard" and "harpy."

Then, like a beacon of golden arches-y goodness, I saw it. McDonald's. Not just any McDonald's, but the McDonald's. The one that restored my faith in fast food and humanity all in one glorious, grease-stained paper bag.

First, the service. Angels, I tell you, angels work at this McDonald's. The cashier, bless her heart, didn't even flinch when I ordered a McChicken, a Big Mac, and a Filet-O-Fish. She just smiled, like my triple-threat lunch was the most normal thing in the world. No judgment, just pure, unadulterated burger-loving support. I felt seen. I felt understood.

Then, the food. Oh, the food. It was like a symphony of salty, savory, slightly-too-hot-but-in-a-good-way deliciousness. The McChicken? Crispy perfection. The Big Mac? A classic for a reason. And the Filet-O-Fish? Don't even get me started. That tangy tartar sauce? Pure poetry. Every bite was a tiny victory over the tyranny of the open road. My tastebuds were doing the Macarena.

Seriously, this McDonald's turned my day around. It wasn't just food, it was an experience. It was the culinary equivalent of a warm hug and a winning lottery ticket. So, thank you, McDonald's. Thank you for your golden arches, your speedy service, and your artery-clogging-but-oh-so-worth-it menu. You took me from "road rage monster" to "relatively functional human being." You're a lifesaver. Five stars. Would recommend to anyone who's ever dared to venture beyond a two-mile radius of their house. Now, if you'll excuse me, I'm going to go take a nap in my car seat. ...

Went here with little time to spare, the line was short so I “assumed” it would be in and out. Well that didn’t happen. We ordered a McDouble no cheese, no onions. 6 piece nugget and two snack size McFlurry’s. Waited for three cars in front of me for roughy 12 minutes. Got up to the window, food wasn’t read. It only took another minute or so, no big deal. Got the food, and double checked it. Burger had the label that said no onion and no cheese, but when I checked... yes I know you are going to be shocked... the burger HAD cheese and onion. I knocked on the window and explained what happened. The lady looked confused. So I reexplained. After another couple minutes they brought me a new burger. It looked like they through all the ingredients in a bag and shook it up and then wrapped it up. (Whatever, it had the ingredients my son wanted). I did ask to speak the manager so that I could get a refund on the burger. NOT the whole meal, just the $1.50 burger. I had to pull forward and after about it minute the manager came out and said “so what’s the problem?” I told him what happened, said hey if I didn’t double check your “double check” I would have driven off with the wrong sandwich. Could I get a refund on the burger.

The manager said “you can have a refund or the food, not both. We fixed your problem.”

Me: yes you fixed it but had I not checked your double check, I would have a very unhappy preteen.

Manager: (literally just repeated himself)

At that point I gave up said, whatever and thanks and was going to drive off. Well then he said well I wanted to give you this free sandwich coupon for next time. (I wish I could have gotten a picture of my face.... why in the world did he just argue with me when he already planned on giving me a free sandwich coupon).

Anyways, there are LOTS of other places to eat, don’t go...

I don't usually review restaurants, but after an experience I had at this location, I felt compelled to.

I was travelling and decided to stop at this McDonald's to eat. I ordered a double quarter pounder with bacon and big mac sauce. I recently downloaded the McDonald's app which provided me with a coupon I wanted to use for my order. I show the woman working my phone and she scans it, then says that she'll have to charge me extra for the toppings. I understand charging extra for additional toppings, and that's fine, but the coupon covered those toppings, and that's why I ordered it. I didn't want to argue so I kindly said that's okay, just remove them. Without saying a word, she turned away and yelled to the entire store something along the lines of "that double quarter pounder is plain now, no bacon or mac sauce. the customer is too poor to pay for it." Yeah, she actually said that.

That's it, I was just in amazement. The woman went from kind to disgusting in a second and that was enough to convince me to never return to that McDonald's. The funny part is that when I got my sandwich and receipt, the receipt showed the bacon and mac sauce as being covered by the coupon.. She was in the wrong the entire time and just decided I was the customer to take it out on. Absolutely ridiculous.

If the owner of that franchise reads this, the woman was working the first window, middle age, and a little heavy. The date on the receipt is 10/16/2015 14:47. It just so happened to be my birthday and I was travelling home to my family....