Starbucks Coffee Company — Restaurant in Alaska

The staff is not trained well. When I asked for a gift card they had no idea how to load it. They ended up finding a preloaded gift card in Carrs to give me because they couldn't figure out how to load a gift card which are available at their own kiosk.

Furthermore they never seem to have their light roast coffee available. Every time I ask for the light roast option they claim that they are out. When it's available in whole bean for sale.

Please train your...

7/17 around 6:50 pm. No customer service, or acknowledgement— overall a pretty awkward interaction with the barista. She was deep cleaning, and didn’t wash her hands or put on gloves before touching the tea bags for my order :/ such a bummer. Pretty shocked overall, I paid for my service and ended up throwing my drink away after processing the whole interaction and realizing this was...

Worse Carmel macchiato I have ever had. Taste like water downed hot chocolate at best. Only gets a 1 star cause it wont allow no star... plus they charged me 3 times and 2 times for another drink. But only got 2. Hope whomever enjoyed taking extra from my daughters...