Two Trees Bistro — Restaurant in Alaska

This was our second time to the spa. The first was in May 2023, so shortly after the spa was filled opened with everything available. Our first visit was great and everything was new and clean. This time, it was painfully obvious that the spa is being neglected and not maintained which is so sad to see. The locker rooms were pretty gross, hard water scum was building up on the shower heads, the rack that held the soap dispensers was broken so the bottles were precariously resting on the holder, the metal legs of the benches in the shower stalls were rusting and a trail of rust was on the ground leading to the shower drain. My fiancé said one of the toilets was out of service in the women’s locker room, and their paper towel dispenser was broken so there were no paper towels available. In the men’s room the paper towel dispenser was right above and connected to the trash can and for most of the visit the trash was overflowing so much that it was touching the clean paper towels above.

The hot tubs and cold plunges have a significant amount of grime on the grout lines, and there was a lot of debris floating in each of them. I overheard a patron mention that there were multiple nails sticking out of the floor board of the signature sauna and that they almost stepped on them.

The desk outside the locker rooms that usually had towels on the counter hardly ever had towels on it. Additionally, there was only a staff member at the desk a single time I went over and when I asked for a towel I got a sigh and a look like I was bothering them by asking for a towel since none were out. At another time in the day there was a group of around 8 people waiting for towels or a different robe size and no one was at the desk. After about 5 minutes we just walked behind the desk into the supply closet and got stuff ourselves. After that point I saw multiple people doing the same thing throughout the day.

The two trees bistro is hands down the worst food experience I have had in recent memory. To start, I have seen the menu change 3 times now, and every single time it is a limited menu where we just pick the single thing that sounds like least bad. We decided to get the Chicken Club sandwich. This was advertised as a sandwich with piri piri chicken on a pretzel baguette with pesto mayo and lettuce/tomato. What we received was a thick, dense, and dry pretzel bun slider with dry, plain shredded chicken and an unnoticeable amount of sauce. The two trees bistro advertises itself as using fresh seasonal ingredients from alaska but this sandwich couldn’t be further from that. I swear everything on the sand which was purchased straight from Costco. The sandwich looked like something you would make yourself for lunch, except I would be severely disappointed in myself if I made something that tasted like this. To top it all off, the two trees bistro has the gall to charge $26 for this abomination. I have never seen such an egregious money grab at a restaurant before. Finally, I don’t know if they control this, but the default tipping amounts when paying were 20, 25, and 30. This was just the cherry on top to think that this food and service warranted a minimum of a 20% tip.

It is extremely sad to see what is happening to the Nordic Spa and how much it has gone down hill in the past year. In a few years I can only imagine this place will be as dingy as H2Oasis...

Here to echo other reviews that say the spa is wonderful but the bistro is not good. Waste of money for most dishes. I ordered the tofu bowl and the tofu was soggy and not seasoned well. The bowl had wild rice, a pinch of shredded carrots, and a sliced up piece of avocado. There was no sauce on it and no side, had to ask for something to help it not be so try and bland.

Partner had a caprice sandwich. And others in party had soup. Sandwich was probably the best order in the bunch. Soup portions were small and uninspired. Everything is way over priced for the quality.

Service was ok though.

Again spa is great! Maybe just have a smoothie or something super basic and the cheapest thing on the menu if you HAVE to eat...

Very disappointing. Went with a group of gals and we ordered different t things including the chicken flatbread that was painfully dry with no sauce or oil of any type, vegetable soup that tasted like watery V8 juice, an overpriced yogurt parfait that was tiny, and a strawberry shortcake dessert that tasted like an old ice cube you find in the back of the freezer. Overall they need to revamp their menu with some better salad and sandwich options that include high quality meals to match their high prices. I love the ambiance and way you can just chill in your robe, but we all agreed the food...