Subway — Restaurant in Albany

3 times in the last few weeks, I've stopped in to get a meatball sub. All 3 times the employees were slow to respond, they had to finish their conversation first. Each time they took my order, only to tell me they were out of meatballs. Maybe if they spent more time doing their job, rather than chatting and ignoring customers. They might actually have time to prepare one of their signature items. The absolute last time I go to this Subway. With Quiznos gone, I guess I'm going to drive the extra distance and go to No Bologna or up to Salem...

Normally we never have a problem with the customer service but unfortunately we decided to stop in today and Ulysses messed up my mother's sandwich and then tried to rudely tell my mom she ordered it that way nobody wants a pound of mayonnaise and or mustard on their sandwich and as if that wasn't enough his co worker then sat behind us and on the phone and told a story witch is a stretch of the truth to whomever hshe was talking to I feel absolutely disrespected as a customer...

For some reason it seems like this subway in the albany walmart is always understaffed. And it is this way during dinner hours like 5:30 ish. Today for example I was 3rd in line and spent approx 40 minutes there. The employees are always nice, but this guy today moved like a three legged sloth going up a molasses mountain into a 50 mile an hour headwind. SLOW.... maybe he was just tired of being alone during rush hour. Food is always...