Subway — Restaurant in Albany

I don't know what changed but the two women that work there need customer service training. I stood in line for 5+ minutes without her saying a word to me. The lady making the sandwiches glanced at me and then began working on what seemed like an online order. As a food industry worker myself, it's just polite to say something along the lines of "hello, give me one moment please." Or "I need to make an order that's ahead of you, but I'll be with you shortly". She said nothing. Neither did the woman behind her who was cleaning up. They didn't say anything when other people walked in. No greeting, nothing. Just looks. Very...

Establishment going downhill fast. Went to this subway location for the 1st time in a long time and one of the workers who fixed my sandwich acted like I was an annoyance to her. I have a message for you if you read this whoever you are. If you do not like your job, then let someone who is willing to serve customers more professionally take your position. Will not be returning to this location ever again.

FYI before the renovation of the restaurant, this subway establishment had some of the best workers. Every time I went, I was always greeted and welcomed. Now, this place has changed a whole lot and in a negative...

So I don't know what has happened here but they don't like white people. I walked in at 8:13 on Oct 17 and not when I walked in the door, but after I'm almost at the counter this girl informs me she isn't gonna make another sandwich tonight. So history lesson because I could feel your hate that I'm white. I'm Jewish and 6.6 million of my ancestors were enslaved by Europeans and slaughtered in the holocaust. Learn your history and don't be so full of hatred. The fact that Subway employs you makes me want to tell everyone I know to stop eating there. I pray you find peace...