Burger King — Restaurant in Albany

I ordered a whopper and forgot to say no mayo so at the window I asked can I get it no mayo. The manager Shay was irritated by it and said she getting in trouble wit corporate for all the remakes ( which doesn’t make sense) but then finally agreed to remake the sandwich. I’m brought my food and upon unwrapping my sandwich there is a horrid smell. So I take off all the toppings and notice what looks like ketchup on it and I didn’t request ketchup so that baffled me so as I always do I smelled my food and of course it was the source of the horrid smell. I took the sandwich back and asked for a new fresh whopper be made and Shay the manger says yes it smells bad but I can’t remake your food anymore you’ll have to wait til the morning and talk to the general manager of the store. I’m livid and disgusted and out of a meal and she was very rude and ignorant about it threatening to call the police on me if I don’t leave when I only asked for an edible whopper? I will be reporting this store to all corporate offices and requesting an investigation from Georgia health department. Burger King is what it is due to the customer base and its employees like this that give y’all a bad name and cause loss of business. I will be escalating this to the proper level of management and won’t be doing business there again. I’ll also be speaking to the now general manager hopefully I get results but I’ll still be reporting this. Food tampering is not ok and they laughed about it like it’s funny. Something needs to be done about that store it’s employee and the...

One of the worst experiences I have ever had here in Albany. At 10pm on 03/08/2016 after ordering my food in drive through the young man asked me to pull to the side. While waiting for a short time I was given my food by a young woman that shoved it in my window slightly hitting my face. I never saw the young woman until I looked back, I got out my car and went inside which resulted in the young woman cussing me out after I informed the supervisor of her actions. This is something that I am sure is not suppose to happen from the employees towards customers. her name is Tashawnda or Tarshawna. If I were ignorant and didnt care about consequences this episode would not have turned out so well BUT the other option could of resulted in me filing charges and an assault charge for her. I just walked out after the supervisor said "Im sorry" and me feeling like Burger King must of changed their policies and will hire anyone with any kind of attitude and not respect for customers. This is the kind of people that represent Burger King! So if you want to get assaulted and disrespected then please go to this...

South Slappey bk is over all a great place regardless of any unhappy employees. I eat there breakfast every other morning the food is all ways hot and fresh the morning employees are so Down to earth. Just about every morning even if I don’t get anything else I always buy a frappe because of the sweet and very patient Kiara. 😍she was the first to make me a frappe my first time trying it. She’s the only one I prefer to make it for me and she makes it’s just how I like them so far as eating there at night my food never be right or hot nor fresh but I have ran into another great employee by the name Knijia I apologize if I misspelled her name but she’s sweet and even tho she repeated my order to me three time to be sure the other employee still forgot to give me my large onion rings and my...