Snappy Tomato Pizza — Restaurant in Alexandria

I placed an order for spaghetti and an extra order of regular garlic bread. I came to pick it up and it was wrong, cheese garlic bread and only a couple of extra pieces in the spaghetti box. I had already paid so I had to wait probably another 5-6 minutes. Not a huge deal.

Another customer shows up and has to wait on his so the manager offers him a free 2 liter for his trouble.

When my order is ready, I ask this blonde haired girl that looks to be in high school if I can have a free bottle of soda due to my wait.

She gets ‘snappy’ with me and hastily shuts the box top to my food and says to me ‘well you got this free’ referring to the extra order of garlic bread. She was very rude for no reason.

I then just said refund my money and keep the food since you want to get lippy with me. The manager comes over, and to his credit apologized for her actions and refunded my money and insisted I keep the food. He was a nice guy, but he runs the store so he needs to get his people to display better customer service.

I usually come pickup at this location and even tip, plus have ordered delivery.

I am done with this location though, after having a young high school student mouth off to the customer. It’s not a good way to run a...

Solid pizza. Proper amount of cheese and pepperoni, cooked just right. Sauce was decent and proportional - complimented the pizza without overpowering it. Only complaint is their crust is a bit dense/spongy, but still decent.

I don't recommend the garlic bread at all - bland, no garlic flavor to be found. Basically slightly buttered poorly baked/cut french bread. Its mediocre with the sauce, but If you dump the garlic butter included with the pizza onto it its better, still not great though (never been a fan of that butter sauce nonsense but that bread needed something).

Overall its a solid place if you aren't looking for fancy pizza. Staff...

If I could rate this store it would be negative 10000. Bought a $18 pizza. Waited 45 minutes. Sat in on my lap. Grease ruined my dress. Called store manager and he said our pizza are that way and didn’t offer me anything. Here are pictures. Also went into the store and showed him. He said he was busy and it’s normal. Would even give me a discount or a replacement

it was cold springs. It was last week been waiting on a call from upper management and also went to the store to show them Pictures. Manager said oh well....