Tacos Ensenada — Restaurant in Alhambra

My self and my wife had dinner from this tacos Ensenada. Wednesday night at 9pm. I'm still sick diarrhea and gases all night and all day and night yesterday an today Friday my wife is sick and my self are still sick. I'm going to er or urgent care to get checked out. I haven't call department of health yet or the store manager yet been sick all day yesterday I had a fever . The cashier or the cook who was cleaning the kitchen. I did not see the cook or her the cashier wash their hands or nor did she change her gloves. After touching the money and she was scratching her nose and parts of her face. They close at 9:30pm all the grills and fryers were cleaned and off duty when I got there at 9:pm. my wife had fish tacos and they were not fresh they had some old fish ready just in case they got an order late.i never saw or heard the fryers cooking the fish or my tacos de papa. My wife's fish taco was soggy and cold . My order looked like old tacos from the day before the tacos were cold. The rice was cold and the beans were cold also . I had the potatoes tacos my plate looked like trash we were hungry and we had to eat and after spending $35 on two meals. The worst customer service I have had. I felt like I was a burden to her when I was there to order and they had to take my order at 9pm and they close at 9:30 pm . Bad attitude rude and disrespectful I have pictures of my plate. I'm going to call management and report the situation . before someone else gets sick . I need help if someone can...

Extremely Disappointed ☹️ Poor Service and Rude Staff 😔

I had a very disappointing experience with this place. I placed an order over the phone, and the receptionist who I later learned is named Crystal was extremely rude and unprofessional. I had to repeat my order several times because she wasn’t paying attention or listening carefully. I was told the order would be ready in 20 minutes, but when someone went to pick it up, it wasn’t even close to ready. We ended up waiting more than 45 extra minutes. When we finally received the food, it was cold, the order was incorrect, and several items were missing including utensils, salsas, and the extras that are normally included. To make matters worse, we were overcharged. We were sent plates that cost $10, but were charged $15. When I called back to address the issue, Crystal was again extremely rude and dismissive. She told me to return the food if I wanted a refund which wasn’t possible since it was already delivered to my workers and I wasn’t nearby anymore. Instead of offering any kind of solution or apology, she said there was nothing she could do and hung up on me. As a local customer who has supported this business before, I’m very disappointed by how this was handled. Sadly, I won’t be returning after...

Well, this is an update totally opposite from the first time I rated and reviewed This Tacos Ensenada Alhambra location No.1, they served 2 idk gardeners or construction guys that had no masks on??? Second, when the young lady greeted my wife in spanish, my wife replied in english. After that, the young lady showed no morals towards my wife! Not a your welcomed., After my wife thanked her when the young lady handed the food to her?? She just walked away!! The last thing they put carne asada when my wife asked for carnitas??? On the receipt it said. Carnitas but I guess the Chef put the wrong meat?? The moral of my story is that whoever is in charge of hiring the help should know which people are going to treat people with morals and respect for the people who treat customers like that will hurt your business. So not going back to this establishment. I don't recommend this place to anyone. Last...