BIGGBY COFFEE — Restaurant in Allendale Charter Township

Save your money - especially if you’re looking to have a good experience. I went in this morning and ordered my drinks and bagels. After receiving our bagels we had to wait 20 minutes only to see several people be served before us. When I went up to the register to ask why our drinks had been made, the dude that was there said he didn’t even know what we ordered even though he was the one who took the order. The other girl at the register laughed at us. And the other guy ignored my girlfriend and literally walked past her while she waited at the counter. I asked for a refund which was denied or even drink coupons. They didn’t give us anything for how horribly we were treated. And on top of that they messed up the drink and had to remake it twice. I am NEVER going to this place again....

Went early Sunday morning around 10 AM and left with my complete order at 11. (Don’t EVER go then especially when the manager Sam is working). There was only two people in line ahead of us so we were expecting to get our bagels pretty quickly. There were at least 4 people behind us and every single one of them got their orders which included more complex things than two simple bagels. After waiting forever I went to the register and told them I had been waiting a long time for my food and that I wanted my money back but was then rudely told she can’t do that and said she was getting my bagels made even though I clearly said I didn’t want them. You would be much better of going to the one in stab dale where the service is much better and food gets out a...

UPDATE 7/8 - I still come here pretty often even though the shortage was upsetting, I still enjoy biggest redbull drink a lot. Although, recently that has changed. My drinks the last 2 weeks have come almost completely melted after I arrive for the orders (around 5 mins after placing them). I understand it’s hot and drinks can melt, but I simply don’t think that’s the case as ice doesn’t typically melt in 5-7 minutes, to almost more than halfway up the cup. It sucks because I really enjoy getting these drinks but I don’t think I’ll be coming to this location anymore

was out of redbull and had nothing else as a replacement other than sugar free. pretty disappointing that there isn’t even flavoring they can add 😭 biggby has...