I haven't heard of anyone getting food poisoning from this location, which is already better than Jordan Creek.
However, I noticed that the daily special for a small sandwich (the non-promotional/seasonal/special kinds) and fries is $7.79. Which is what I got. Then I also got a Lrg drink. I looked at my receipt which showed that a combo costs $5.48, and then I was charged $7.79 for the sandwich.
Now, I don't know if I was charged $5.48 just for a large drink, or if this place adds $5.48 just because you get a combo... which is confusing because now I want to know what it would cost if I got just the sandwich and fries in a separate transaction from the drink. The tax isn't even a full dollar, so it's not tax adding that much extra to the price.
At most food places, if you get a combo it's actually cheaper than if you got everything separately. But here it's like opposite applies. They charge you an extra $5.50 just because you got a drink to make your order a combo so they can up the price you pay v.s. just getting the sandwich and fry with no drink. I just don't think a lrg drink is...
Read moreWe ordered online because the app states “skip the line”. Don’t ever do that at this store! They continually took everyone else’s orders and fed them first. They didn’t even look at our online order until the line slowed down. We asked multiple times about our order. We submitted store feedback. Someone from the store called that evening to say “I calling to ask you sorry but we were busy.” Apparently I wasn’t considered a customer by ordering online. Our order was received 30 minutes after we placed it and even then…they left out the kid’s meal. We would have received our food much faster by standing in line. The store response was completely unacceptable. The drinks were mostly ice. The sandwiches were dry with very little meat. After the store responded to the online feedback, I submitted a request for someone above store level to contact us. I won’t eat there again. I was excited about going to Charleys. I love the food and service at other Charleys locations. Charleys…please fix...
Read moreMy husband ordered the Bourbon Philly cheese steak combo had to swipe his card three times she saying it didn't go through in some strange words and justures so he said I hope you didn't change me three times so he asked for a receipt she Refuse to give my husband a receipt would not tell him the price of the items of the food he ordered acted like they didn't know any English and speaking in their language to each other and called him loco the sandwich was drowned in the sweet bourbon sauce it was horrible never will eat there again how can you run a place of business if you can't understand anything but how to take the money from your customers I think it's an act to cheat and to create some form of racism they didn't treat the other customers that way but let me see oh they weren't a persons of color At the outlet...
Read more