Bar 3 — Restaurant in Amarillo

Bar 3 at Preston West: Where customer service goes to die.

My experience started with a friendly person in the pro shop—shoutout to them for being the only competent human in the building. From there, it nose-dived faster than their drink specials on a Thursday.

I asked for an item. “We don’t have that anymore.” Fine. I politely requested an updated menu so I could, you know, actually place an order like a normal customer. Instead, I got passed off to Caitlin, who sounded like she had been personally inconvenienced by my existence.

I asked again—text me a menu. That’s it. Two clicks. She refused. No menu. No list. No effort. Just vibes and attitude. She wanted me to guess what they serve. Guess. As if I’m supposed to divine the current offerings using tarot cards or the position of the sun.

I suggested updating their website. Her solution? “Check Facebook.” So I did. I scrolled through three months of digital dumpster fire—flyers, selfies, and beer promos—only to confirm what I already suspected: this place couldn’t be bothered to provide the most basic information about their own damn food.

This wasn’t just lazy. It was willfully negligent. You run a restaurant, and you can’t even show customers what you’re serving? That’s not a business. That’s a guessing game with fries.

I wouldn’t recommend Bar 3 to my worst enemy, let alone a friend. I wouldn’t send a stray dog here. I wouldn’t even stop for water if I was on fire.

There are dive bars with better organization. There are vending machines with more courtesy. The only thing Bar 3 serves consistently is indifference.

Do better. Or shut the doors and let someone else...

Food is great! Service is very friendly and helpful. Management however is absolutely disgusting. I paid for a large bucket on the driving range. Then i got a delay at work so i had time to kill. I decided to buy a few beers and go chip and putt around (which is free). The manager/owner came out and accused me of playing the course without paying which i did not. When the moment passed i asked to speak with him and let him know i dont like being accused of stealing and felt like i was owed an apology. He went on to dismiss my issue. I asked him be a man and have a conversation about this because i was deeply offended. And then he continued to threaten me saying "you wanna see a man?" TO A PAYING CUSTOMER! Unbelievable. Like i said the course is great, so is the food but look out for the bald guy with glasses. He presented no morale/compassion for his customers and zero professionalism. Absolutely aweful. I may be speaking to my...

The food was fantastic and beers were ice cold. Sadly, our waitress was terrible. She did not wipe our table down as we were seated only proceeded to ask what we were drinking. She served our drinks and we had to ask for our table to be cleaned. Menus were never brought to our table so after 15-20 minutes I got up and got menus from the hostess stool. When our food was served we had no silverware. At the end of our meal we waited nearly half an hour for our ticket and probably would have waited longer as we had to ask another member of the wait staff to ring us up. When this brought to the waitress's attention, she proceeded to roll her eyes. I hate that such a good place to eat and drink a cold beer was ruined by such a careless person. Hopefully Bar 3 will remedy this so that it doesn't happen to...