Jacobo's Cafe — Restaurant in Amarillo

What a horrible experience we had at this restaurant, I took my Family to celebrate Mother’s Day at this place , I order menudo, my Mom Flautas and my Brother carne Azada. When the food arrived to our table the menudo looks Red like if they had add tomato sauce or something,I had my first taste to the menudo and was completely disgusting 🤮 taste like fish and tomato sauce, like if the mixed the serving spoons in the kitchen or something, I just put the plate at side and wait for our waitress to let her know how my Menudo taste like , the OWNER came around to check on our table asked if everything was okay? I told him the Menudo taste like fish or something, and he said oh ! And just walk out like nothing , he didn’t even offer me anything else , wish I thought was kind of weird and very unprofessional of his part , but anyways , finally the waitress came by and asked if everything was okay? I told her about the Menudo taste like fish and she asked me if I wanted anything else? I told her No ! She said I’ll remove it from you ticket and told her Thank you ! Well when was time to pay , the Owner send her to check us out at the register, and she told us I’m Sorry I have to charge you for the Menudo the OWNER don’t want to remove it from the ticket, I’ll told her is fine ! We just never come back again! Ones she charged us , the OWNER gave her the thumbs up , wish I found it completely greedy and extremely rude of him. I guess he really need it the extra money lol! I’m sure he put the Menudo back in the pot to resell The other food was also disgusting 🤢 Burn...

I love trying new places, especially Mexican food. I've wanted to try Jacobo's for a while and finally had the chance this afternoon after the Veterans Day Parade. Unfortunately, after all the hype, I was really disappointed. I ordered the burrito plate that sounded like it was going to be a fabulous golden burrito stuffed with fajita steak, topped with queso and slices of avacodo, with a bed of mexican rice. Unfortunately, all I received was a lack luster burrito. My 2.5 yr old daughter wanted onion rings, and those were fabulous! My 1.5 yr old son wanted french fries...those were also very good. For a Mexican food place, their American food was better.

Don't get me wrong, my burrito was decent, but nothing to brag about. Bottom line, I wouldn't go...

Well we’re can i start we went for breakfast and I ordered the chilaquiles my husband ordered steak and eggs, chilaquiles tasted as if the sauce was going bad or sitting for several days not fresh at all the waitress was very rood and careless when I told her it had a weird taste needless to say I did not eat and nor did they care to replace my plate for something else my husbands steak was burnt literally like charcoal and the eggs where supposed to be over easy and they where deeply fried as the steak burned. Terrible place and terrible service. Oh and forgot manager ir owner whatever he was...