Subway — Restaurant in Amarillo

Terrible service, and seriously, how hard is it to make a sandwich correctly? As a regular customer, whenever I walk in, employees are not attentive, and are often completely unaware that a customer has entered the building. Maybe they don't care. But it is unacceptable and bad business for employees to be playing around and shooting the sh*t in the back room when customers are waiting for an order. It's one thing not to greet people, it's another thing all together to ignore them.

The male sandwich artist with the arm tattoos is doing NOTHING for your business, and should be promptly fired! He is the most inattentive worker in the establishment, does not take the care to make any given sandwich correctly, and has to be reminded of the ingredients SEVERAL times over because he is too busy talking with his coworkers, or just not paying attention to the customer. When I order a footlong to split with my boyfriend, it shouldn't be only halfway filled with meat and veggies. Employees do not want to do the sidework associated with keeping the sandwich bar stocked, and there are often times where customers are told that an ingredient is unavailable, or their sandwich is just shodily put together. How hard is it to just do the work you're supposed to do? Very disappointed. Service has been lacking since this employee has been hired because he brings the rest of the team down, and is never focused at work.

The storefront itself is kept pretty clean, and I've often wondered why, in such a busy part of town, that this Subway is so devoid of customers. Now I know, and sadly, I will not be returning. If you don't want to run your business into the ground, some serious managerial changes must be made... starting with giving some employees the boot.

Absolutely ridiculous. I have never written a google review before today, and I can only hope that the owner will see this and take some executive action. FIX...

My experience on 2/9/19 here was unexceptional! I pulled up into this subway last night around 9pm to get a sandwhich for supper and there was a lady employee working by herself, the lady was talking to her boyfriend in a booth and gave a hesitant look at me because I pulled in and now she has to get back to work, this lady did not wash her hands, she did where gloves though but still due to food safety anytime you get back to dealing with food you should always wash your hands and she did not wash her hands, well when I walked inside and started to order the vegetables had a foul smell I can smell it over the counter it smelt awful like rotten eggs, then I noticed this lady was very ill and shouldn't have worked last night she was constantly coughing while she was making my sandwhich and handling food, then I noticed her getting a napkin and using one hand to put my toppings on my sandwhich and the other hand she was using her finger to plug up her bloody nose with napkin from blood dripping everywhere while still making my sandwhich this lady was sick and I felt very disgusted. This was uncalled for I tried calling subway to complain but no one wants to answer I'm done with this place I had a terrible experience I lost my appetite after what happened to me last night this is terrible and I'm not a happy customer. I did not eat my sandwhich because of the lady being so ill and bleeding all over the place I did not want to get sick this place I tell...

Thought we would grab a quick lunch before doing our weekly shopping. BIG mistake. We got there shortly after the store had opened. We had to wait a few minutes before someone finally came from the back to help. We got our sandwiches, drink and a bag of chips. There were maybe 15 total bags of chip on all of the racks. The restaurant itself was a disaster. We ended up wiping down our table just so we could sit and eat. May have been better to sit in the car and eat. No clean tables (we were the only people in there) that should have been the first sign to leave. Food all over the floor. I would assume from the previous day since they have only been opened for a short time. Then to use the restroom, I think the dumpster in the alley was cleaner. The mens restroom has not been cleaned in weeks. We love subway but will not return...