Don’t have issues with this location but srsly today was not it .. I ordered a venti iced caramel macchiato upside down with extra caramel drizzle through the drive thru … I tasted it on the way home and it didn’t taste like it had any flavoring just espresso and milk and a slight amount of drizzle on the top of the cup. I called and the lady that answered me was super sweet took my order down and let me know to just tell them my name when I get to the window… I drive back and let them know my name and the girl in the speakers tone shifted ( I’m a supervisor at a coffee shop as well and know that sometimes ppl can get annoyed or frustrated when someone comes for a remake but literally the drink was made wrong by you guys so why be like that ? ) point being I get to the window and my drink was not upside down nor did it have extra caramel drizzle like what the heck not only did you guys get the first time wrong but the second as well ? I didn’t even wanna say anything anymore bc I knew that the individual was going to make some deal out of it due to the way she presented herself. I went in to claim my birthday drink and was very much disappointed. Do better.. especially if someone is already getting a remake due...
Read moreGot a caramel frappe 2/16/25 @9:40pm and as I got the drink my boyfriend saw as the worker was giving it too him that it looked watery and even told the worker and he said “I promise you it’s not watery bro”. Well when he gave it too me it absolutely looked watery so I took a sip of it and it tasted like I was drinking water and I hardly tasted like a caramel.. I didn’t want to go back and complain because it was late. I didn’t want too throw it away so I forced myself to drink it but I would at least want my...
Read moreWhen people are rude they don’t wear their name tag this girl with thick eyeliner nose contour and highlights at 4:40 June 6th so management knows who’s on the clock is so rude I asked to redeem my cake pop and she said we don’t “do” free cake pops I’m not asking for a handout lol and she was just rude got mad and asked for another guy to come was also rude at ordering like just what do you want idk so rude I’m a normal customer just caught...
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