Subway — Restaurant in Anaheim

I just left this Subway, and although the person who attended me, was nice, the food being great, I must say I am very disappointed and the way the workers work between each other. There was somebody in the front attending customers and someone in the back I'm assuming prepping and restocking probably making orders to go. But there is no teamwork the guy seems new and very nice and trying his best. The girl in the back didn't seem to care that there customers were piling up and the guy needed help. Every time she would come to the front to "help" she would take what what the guys was about to finish, and have him help the next customer. Instead of helping the next guest herself, keeping the flow going. It was super unproductive to the point where there was only two customers in front of me and I was waiting there for 20 minutes before I was helped. When in all reality I should have been in and out of there 10 minutes tops. I have worked in customer service and fast food for many years and just see what all the errors are. The manager or the owner of this place should speak to the employees that have been there longer about helping out and training properly the store would probably be more efficient. The new person is definitely trying and has a great customer...

I wanted to use the restroom, already noting the sign that says for it’s for customers only (my coworker was ordering something) and when I asked for the key, the person said the restroom is closed. I then asked for a water cup and he told me to wait which I thought was unusual but at the same time I was thinking he was going to charge me—and sure enough he said that’ll be 3 dollars and something cents for a water cup. I said no a water cup. I pointed to a small white stack of white cups behind the counter and he said oh no those are for coffee! To reiterate—no bathroom and no water even though the fountain drinks has water selection. I will never be coming here again. The employees name is Jason and the district manager, Jesse Giron wouldn’t even offer me the drink...

Lady helping me was nice but was not wearing her mask over her nose, so it was useless. Worker came in for his shift NOT wearing a mask at all, walked in the front door, past all the sandwich toppings at the counter, went into the back to probably clock in, AND THEN put on a mask. This is unacceptable, especially for a food establishment. Workers should KNOW how to wear masks properly and when masks are needed. It's not that hard to grasp. Stay away from this Subway, especially if you have...